Colorful Myrtle Beach Golf Club Condo w/ Pool

Reviews

• 2nd Stay

  5/5

  This is our 2nd time at this unit. This is a great location. The listing is as stated. Any complaints we have are matter of personal preferences (i.e. bed comfort , cable options, etc.) The complex is very clean and quiet. We will definitely seek this complex out for future stays.

  *This review was originally posted on Vrbo

• Excellent Stay

  5/5

  Everything was excellent, my wife was very happy with the place, no complaints spent a nice time!

• Very filthy. The shower curtain had mold on it. The bathroom was filthy. The floors were filthy.

  1/5

  Very disappointing it when I first got there the cable in the Internet was not working the place was very filthy. The floors were dirty. Something climbed on our headboard look like a roach every night I covered my ears with my roll. I was so uncomfortable it took us three hours to clean this place. The floors were super dirty. I’ve never been in a dirty place like this before. Never very disappointed. I think we deserve more back up. I would never recommend this place to anybody. It was very filthy.

  Manager's Response:

  Hi Atalaya, we take guest feedback seriously and passed your comments on to the homeowner who would like to share the following:
  We are glad you chose our home and we apologize for any inconvenience you experienced during your stay. The cleaners take pride in making sure that the cabin is cleaned upon your arrival. If you had concerns about the cleanliness, bringing it to our attention earlier would have helped resolve the issue. The WiFi was having issues upon your arrival, however, we were glad we could resolve it right away. We have replaced the shower curtain and the bathtub has been deep cleaned so these concerns will not affect future guests. We have ongoing pest control that manages and protects the home from these issues and will make sure to look into this. We feel the refund we provided was able to help with your concerns.
  We do all we can to make our homes the best possible stays, and we look forward to this property hosting many satisfied guests. Thank you for your feedback!

• Beachy

  5/5

  Great place

  *This review was originally posted on Vrbo

• Convenient Location

  3/5

  You can not go wrong with this location. The property was as pictured. The one concern was the cleanliness of the property. The tub was not clean, there was trash in the can, a random sock on the floor in the living room, a pair of jeans in the dresser and paper on the bedroom floor. We were charged good money for the cleaning fee so I expected more.

  *This review was originally posted on Vrbo

  Manager's Response:

  Hi Ivania, we take it seriously when guests let us know that we missed the mark, and after sending your feedback to the homeowner, they’d like to share the following: We take these claims seriously as we have high standards of cleanliness for our home. We sincerely apologize that you did not arrive at a home that was 100% ready for your stay. We sincerely apologize for the state of the property at your arrival and how it impacted your stay. We'll collaborate with our cleaning team since this is not consistent with our cleaning expectations to ensure this issue does not recur for future guests. They will be monitored to ensure expectations and standards are being met. Thanks for your valuable feedback!