Myrtle Beach Condo w/Balcony-Steps to Ocean!

Reviews

• Family Weekend

  5/5

  We had a great stay! Wonderful accommodations! Looking forward to coming back.

  *This review was originally posted on Vrbo

• Worth it for the View

  3/5

  View is the best thing about this condo. Beds are incredibly uncomfortable. Needs updating. Building and location is nice but there were loads of people smoking on the balconies.

  *This review was originally posted on Vrbo

• Deceptive Listing!

  2/5

  The location was as listed, but in the listing description, it stated that there was access to all the resort amenities, including the kids splash pad, lazy river, etc. This is not the case! We were told access was only for hotel guests, not for condo guests who booked through any other online platform. Our kids were extremely disappointed to say the least when they are staring at a promised activity (one of the main reasons we stayed here) and told, we aren't allowed in. Also, check in was a disaster. Followed the outlined check-in process, but nobody left the keys. The property manager was unreachable. Had to call the owner and got lucky to find someone she knew who could give us a spare key......overall check in took over an hour waiting for communication to take place. Owner wasn't helpful with regards to either situation, particularly the amenities. She stated she knew they weren't included and should never have been listed so it was the online platforms fault (as an owner everything is ultimately your responsibility). Terrible overall experience.

  *This review was originally posted on Vrbo

• 3/5

  Pool was closed the whole time we were there with no explanation from management, who seemed surprised.

  Condo needs updating and a good deep cleaning. Carpets need replacing or at least a cleaning.

  Could not get WiFi to connect.

  Otherwise comfortable.

  Manager's Response:

  Hi Deborah, we want all of our guests to rest easy when they stay with us, and we're sorry that you experienced some issues during your trip. We followed up with the homeowner after reading your feedback, and they wanted to share the following:
  - We were told by our condo association that the pool would be available during your stay but were later informed that it needed to be closed for repairs. We immediately reached out to you to notify you of the closure and offered access to the 2 large hotel pools that are within 500 feet of the home.
  - Cleanliness is always our first priority, and the rugs had recently been deep cleaned. Nevertheless, we've scheduled another appointment to have them treated.
  - There are directions in the Welcome Book for accessing the WiFi. We wish you had reached out to the Guest Contact if you were having any trouble, we would have been able to assist you with troubleshooting so that you could use the WiFi during your stay.
  Thank you for providing your feedback, we're glad to hear the home was comfortable!