Hilton Head Condo w/ Pool Access ~ 1/2 Mi to Beach

Reviews

• Presently surprised!

  5/5

  I read reviews on this property before booking and many reviews said it was unstocked with essentials, not clean and had a strange smell. I brought some extra things with us to make sure we had everything we would need just in case.

  To my surprise the property was perfectly clean, had more than enough supplies and the smell is nothing more than normal ground level moisture smell you get sometimes. There is an awesome air purifier in the living area and we just opened the sliding glass door for a little bit to let the fresh air in.

  The little community is lovely with walking/biking paths and a pool. You can walk across the street to the beach in about 5 minutes. It's perfect!

  We were very pleased with our stay here and would definitely consider booking again for another trip to Hilton Head.

• Better options for less out there

  2/5

  Good location and pool is nice other than that I would look elsewhere. Spent the first hour cleaning the kitchen and the floors when we got there. Also there was an Ozone machine running when we walked in which was stinking up the place. Took a few hours with the doors open to clear the smell out. Also apparently the property manager is lurking around as he came up on the deck and took a picture of our wagon to text to me to inform me that the towels from the appt were not to be taken to the beach. Every other time we have stayed in Hilton Head beach towels were provided but not here. In fact very little is provided so make sure you bring everything with you. Oh and also the owners need to replace the keypad lock. It only works maybe half the time. Really frustrating.

  *This review was originally posted on Vrbo

  Manager's Response:

  Hi Howard, we’re so glad you enjoyed the wonderful location and pool, but we’re sorry other aspects fell short of expectations. After sending your feedback to the owner, they’d like to share the following:
  - As is standard for vacation rentals, we provide a starter supply of essentials for guests’ convenience. Guests may have to purchase their own additional supplies, especially for longer stays with four or more guests
  - We're pleased to share that the lock concern has been promptly resolved and replaced. The security of our guests is of the highest importance to us
  - We maintain transparency with our cleaning process by receiving photos from our team after they finish, and I've confirmed that the property was well-cleaned before your stay
  - The ozone machine in place plays a key role in ensuring a fresh and odor-free environment
  - We apologize for any inconvenience regarding the availability of beach items. We used to provide towels, toys, and chairs. However, due to guests frequently taking or leaving them at the beach, we've had to stop offering this service
  Thanks for your valuable feedback as we continue to improve for future guests!

• nothing like how our maui condo was supplied for guests

  3/5

  no soap in kitchen or bath no hair dyer no beach towelsconstruction next door for 4 daysparking pass in condo, got parking ticket before we found itterrible supplies in kitchen so few pans and only 2 pots...impossiboe to cook a fun meal

  *This review was originally posted on Vrbo

  Manager's Response:

  We take it seriously when guests let us know that we missed the mark, and after sending your feedback to the homeowner, they’d like to share the following:
  -We are sorry to hear that you received a parking ticket before you hung up the parking pass in your car. Future guests must be sure to locate the pass in the condo and place it on their dashboard.
  -We are surprised to hear that you did not find soap since we supply it in the kitchen along with dishwasher pods. We will discuss this matter with our service.
  -We have had many of our beach towels taken or lost by previous guests which is why we no longer supply them. We apologize for how this may have inconvenienced you.
  -We have also had some of our pans and iron taken from the unit as well. Thank you for bringing this to our attention; we have since purchased a new iron, hairdryer, and pans. We will be monitoring the supply of all these household items moving forward.
  Thank you for providing your valuable feedback as we continue to improve the unit for future guests!

• Super semaine

  5/5

  Très bien Petit bémol les tables terrasse sales

  *This review was originally posted on Vrbo

• Had a good time I understand that you need to do a good cleaning but the smell of bleach was overwhe

  3/5

  Was just like the photos

  *This review was originally posted on Vrbo