Hilton Head Island Oasis, 2 Blocks from Beach

Reviews

• Great time

  5/5

  Enjoyable stay with great weather. The Villa was nice; clean; comfortable; Keyless entry was nice (not having to worry about keeping up with a key). Beach was a nice 5-10 minute walk. The beach buggy provided was a great help. Beach chairs were available; boogie boards, beach umbrella. Beach umbrella was not in good condition, so I would advise take your own or rent from beach service. The property manager was great, attentive to any questions we had. Swimming pools were nice and well maintained; pickle ball courts were well maintained and a short walk.

  Kitchen was well stocked (we cooked most of our meals). Check in and check out very easy.

• Excellent!!

  5/5

  It was well stocked, clean and convenient. One of the best sleep I have ever had on vacation.

• Great location - Cleanliness not up to par

  3/5

  The condo is in a great location with only a 5-10 minute easy walk to the closest beach. The condo includes all of the amenities needed for trips to the beach - an umbrella, boogie boards, and a wagon to pull everything in. However, the boogie boards were usable but broken and one of the umbrellas was broken. Also has a fully stocked kitchen. However, the condo was not carefully cleaned. Food particles were left stuck on the refrigerator handle, the microwave handle, and inside the fridge. There was black mold on the shower liner in the master bath. I dropped something by the master bed and looked under the bed and was disgusted to find tons of dust, pieces of trash (drink caps, etc). The in-between covering between the sheet and quilt on one of the bunk beds my kids slept in had brown stains. On top of all that, the handle of the back patio was completely off and left on the entertainment center so there was no way to lock the back door.

  Overall, we were very disappointed with the attention to detail and cleanliness. We selected this property over some others that were in the same area and less expensive based on the pictures of the condo. Hopefully, the condo is cleaned better for future guests.

  Manager's Response:

  Hi Adam, we are happy to hear that you enjoyed the location and amenities! We want our guests to arrive at a vacation home that is 100% ready for their stay, so we take the cleanliness of our properties seriously! We followed up with the homeowner after reading your feedback, and they wanted to share the following:
  - We wish you had reached out to the Guest Contact during your stay to address any issues you were experiencing. We would have done everything we could to resolve them immediately so you could enjoy the home.
  - Considering your feedback, we have had the home deeply cleaned since your stay. We appreciate your honest feedback as it gives us the means to improve and provide 5-star experiences moving forward.
  - We take great pride in the standards of cleanliness and service that we provide for our guests. So it is very unfortunate that these out-of-the-ordinary events occurred over your visit, and we hope you understand we tried to remedy any of the issues as promptly as possible.
  While we apologize for the issues you encountered, we feel that the refund was a fair resolution and are confident that this home will host many satisfied guests!

• Apartment close to Folly Beach

  4/5

  The apartment is fully equiped, very good and well located (2 blocks to Folly Beach).My only concern is about the cleanliness of the property. It was clean and smells very good but it wasn’t cleanned above the beds.

  *This review was originally posted on Vrbo

• Good overall

  4/5

  Property is a 5-10 minute walk to the beach and the property manager was easy to work with. Only downside was the internet which was off and on and was difficult to connect to.

  *This review was originally posted on Vrbo