Cozy Lake Hartwell Getaway w/ Game Room!

Reviews

• 5/5

  Quiet road...nice view...plenty of room for 7 adults ...clean...lady we talked to was very helpful....would recommend

  *This review was originally posted on Vrbo

• 5/5

  Had a nice relaxing stay. It was very peaceful and quiet.

  *This review was originally posted on Vrbo

• 4/5

  Building looks to be under repair

  *This review was originally posted on Vrbo

• Has good bones

  3/5

  The house and location is great and the communication with the property manager was good. But that’s where the good ends.Cleanliness:It was dirty. Just like previous reviews. I was hopeful. I get there are spots that are hard to clean sometimes, but the main room baseboards and light fixtures that are eye level are coated with dust. There was trash left on night stands and after walking around, your feet turn black. Sheets were clean atleast. A/C:The A/C was broken on the 3rd floor. This was the floor with 3 bedrooms and where we were planning to have our toddlers sleep so we could utilize the basement for the adults after they went to sleep. The response was great, but the problem couldn’t be fixed. The manager mentioned possibly getting portable AC units to the house, but went MIA. We had someone do a 3 hr round trip to go home and get fans. There were also plenty of portable AC units at Lowe’s and Walmart in the surrounding towns. Since we couldn’t really utilize the bedrooms up there we couldn’t use the basement because the toddlers were sleeping down there. Dock:If you are planning to bring a boat, make sure the water is up. It’s a foot to two feet deep around the dock and there is a narrow bath to follow to get to the dock or else you’re running a ground. If you are planning on swimming, you’ll be ankles deep in mud. It is a nice dock for kayaking off of. It is also a shared dock. Other: lumber on the patio and saw dust all around the baseboards downstairs.

  *This review was originally posted on Vrbo

• Fair Play Stay

  3/5

  It is a beautiful home, but it was not clean by any standards. The floor was dirty and the bathroom upstairs was disgusting. There was hair on the walls in shower stall a dirty towel at top of shower rod. Soap scum, or something all over stall and the towel had pubic hair on it. We shared pictures with property manager, but someone came to clean, but honestly they mopped the floor, the bathroom was still gross. There was hair and fake nails on the rug under the dining table, and you could not walk barefoot due to the gross floors. The countertops were also filthy that I cleaned prior to cooking a meal for my family. I asked for the cleaning fee to be refunded, but was told i had to speak to property manager. Also, the driveway is very slanted and hard to get in and out of your vehicle. The house needs a very deep clean, also tons of dead bugs. As you walked upstairs and looked through the windows in living room, so many dead bugs had accumulated and were left there. Again, highly suggest that the home is deep cleaned twice, before renting out again.

  *This review was originally posted on Vrbo

  Manager's Response:

  Hi Shannon, we want our guests to arrive at a vacation home that is 100% ready for their stay, so we take the cleanliness of our properties seriously! We followed up with the homeowner after reading your feedback, and they wanted to share the following:
  - We’ve recently switched to a new cleaner who’s already doing a fantastic job—she’s been very detailed in her work. We’ll also be getting a deep clean done shortly.
  - We were prepared to refund the cleaning fee as a goodwill gesture, but never heard from you directly, and didn’t have the chance to take care of it.
  - We've taken your feedback into consideration about the driveway and will consider updating our listing.
  Thanks for taking the time to leave your review.