Serene Charleston Home Near Airport: Pets Welcome!

Reviews

• Good deal at a bad time

  4/5

  The house was available on short notice, which worked well for us, as our trip was NOT for a pleasant vacation, instead we were attending the memorial for my Father-in-law. House owner was patient and understood the difficulties of the trip, and was available to address the very minor issues that cropped up. Nice, affordable place in a very expensive town!

  *This review was originally posted on Vrbo

  Manager's Response:

  From the owner: "Williamson, sending you and the family my deepest condolences. I am so happy my home met your needs during your time of bereavement."

• 2324 Eagle Drive, small, but nicely located

  4/5

  Smallish house, decent yard. Beds are very comfortable, nice kitchen, PET FRIENDLY!

  House is conveniently located to I-26, I-526, Rivers Avenue, Charleston International Airport, and Charleston AFB.

  Manager's Response:

  From the owner: "Thank you very much for your stay and review. I will gladly take your comments into account to make the stay more pleasant, and we hope to host you again very soon."

• Review

  3/5

  Property was clean, there were some pre-existing damages in the property, small things mainly. The information on the property said that the pet fee would be charged pre-trip. After arriving i was charged an additional $122 for bringing a pet. There should be an option to whether or not you are bringing a pet and you shpuld be charged at checkout, not mid-trip. Also., the property has CSI security. There is a camera on the monitor inside that points into the living room. There are photos of past tenants stored on the device which is a HUGE violation of privacy to me and should be unacceptable.

  *This review was originally posted on Vrbo

  Manager's Response:

  Hi Josh, the right vacation home is everything, and we're disappointed if this wasn’t the one for you. We followed up with the homeowner after reading your feedback, and they wanted to share the following:
  - We have the utmost respect for our guests' privacy and were unaware of the camera feature on the security system capturing images. After your feedback, the camera has been disabled to ensure future guests' comfort. Please note that CPI, the security provider, informed us that the images cannot be reviewed through an app, nor are they accessible by anyone. Additionally, we have added the camera to the property description, and will be covered while a guest is staying at the property.
  - The pet fee is disclosed in the listing description. Vrbo allows this fee to be added at the time of booking, but we understand how it could have been overlooked.
  - We aim to keep our property in top condition, but we’ll review any existing damages and make necessary repairs to ensure a better experience for future guests.
  Thanks for taking the time to leave your review.