Tropical Puerto Rico Penthouse: Waterpark On-Site!

Reviews

• Be aware

  1/5

  Where to start...check-in was easy. Apartment was clean but pictures were deceiving with events to follow. My first annoyance was discovering only one working shower. The water pressure in the entire unit was terrible. How difficult is it to regularly clean the faucets due to hard water. The shower in the master bedroom was useless. No cold water, only low pressure hot water. The experience wasn't pleasant, with my 5 teenagers having to share 1 shower. That was the least of our troubles, with a tropical storm heading our way. We stocked up on food and waited. Storm caused power outages, and it only got worse. No AC, no water and no communication. The host did respond with questions but was of no help. How does an resort this large not have a back up generator for essential services. I could keep writing but this is how our "vacation" was. Temperatures in the 90s. No AC, windows in the living room taped up. No ventilation. Water stopped, had to go to the pool to get water for the toilets. Ended up throwing away $500 in groceries due to no fridge, cooler or ice. I kept buying ice, but it was too hot to make any difference. I don't understand how there aren't contingencies in place to assist guests in an area that regularly experiences inclement weather. We found out from locals that power outages is a regular occurrence in the area. There is no excuse for not having assistance for guest in the resort. My advice, avoid aquatika

  *This review was originally posted on Vrbo

• Beautiful resort

  5/5

  Property was just as pictured, so many swimming pools, and the beach was private and gorgeous! Great communication with owner, we would highly recommend!

  *This review was originally posted on Vrbo

• spring break

  4/5

  Nice condo on the beach. We really enjoyed our stay.

  *This review was originally posted on Vrbo

• Beautiful resort, this unit needs a bit of upkeep but was roomy & affordable

  4/5

  Overall, the prnthouse was a great place for our family to stay. Each adult child had their own bedroom and there was plenty of space to hang out together - include the open rooftop patio! The complex has several pools, a hot tub and the private beach is fantastic. The unit itself could use some work. The oven did not work, both shower fixtures were hard to adjust to a comfortable temperature & the air conditioning units leaked on the floor. It also would have been helpful to have coffee & laundry detergent provided (as most rentals do). But there is a grocery store about 15 minutes away and that was convenient. You definitely need a car to stay here though. There is not any attraction within walking distance and the airport is 30-40 minutes away. Owner was very responsive to questions. We had a very nice time!

  *This review was originally posted on Vrbo

• Great base to explore from

  5/5

  We had a great vacation used the Lazy River and pools everyday. Very secure not loud and friendly staff. We rented a car to visit Old San Juan, El Yunque , Rincon area and Guayama. Have recommended condo to friends.