Thompson Home w/ Deck + Pond, 8 Mi to Elk Mountain

Reviews

• Elk Mountain House

  5/5

  Excellent house! Stayed for my husband’s birthday. Had friends and family and skied for several days. The house is perfect and the kitchen has everything. It snowed all day Sunday and it was just beautiful staying inside with a fire and watching the snow while football was on the TV. Not one suggestion or complaint. We will def rent again.

  *This review was originally posted on Vrbo

• Exceeds Expectations

  5/5

  Our 2nd time staying here. Great property, great house. Hosts are responsive.

  *This review was originally posted on Vrbo

• Dirty cabin with broken utilities

  2/5

  Rented for a family spot to meet for Thanksgiving.

  Neighborhood has a squatter house as you drive past for check in.

  Someone’s dirty socks were on the bathroom sink.

  Mold in shower stalls.

  Dead flies on every windowsill - we had to clean the place when we got there. Kept photos for proof.

  Mouse poop covering the mouse trap in the basement - clearly hasn’t been emptied in ages, and is only attracting live mice and containing dead ones.

  The jetted tub that had photos and was mentioned in the listing doesn’t work and they say no one in the area will fix it, so don’t count on using it. Toaster doesn’t work either.

  Basement smells like dead mice. There are visible dead mice in a dirty crawl space that I suspect the owner cannot reach, in the renovated basement, behind a window.

  The Wi-Fi was not running half the weekend.

  There were dirty grounds left in the coffee maker.

  Stove and sink were filthy for us on Thanksgiving.

  They mentioned a premium cleaning and sanitation service was supposed to be there before us but then revealed there was no service, they said “it was clean when we left” and they didn’t use the service after all. They still charged for a cleaning service.

  Owner would not do anything about any of this when it was brought to their attention, once we were there they were only interested in taking our money and moving on. We still paid a cleaning fee, they didn’t offer to come and take care of the mouse feces or the dead flies.

  *This review was originally posted on Vrbo

  Manager's Response:

  Hi Randy, we want our guests to rest easy when they stay with us, and we're sorry that you experienced some issues during your trip. We followed up with the homeowners after reading your feedback, and they wanted to share the following:
  – The house you mentioned is an older property on another street currently undergoing renovations.
  – Our professional cleaners prepared the house before your stay, and we stayed for a personal and maintenance visit afterward. Before leaving, we cleaned the home again so it was ready for your stay, and accidentally left a pair of clean socks behind. We cleaned both showers and there was no mold. Additionally, we’ve alerted the cleaners to ensure the coffee maker, stove, sink, and windowsills are always guest-ready.
  – We're located in a rural area, which can have occasional pest activity, especially after heavy snowfall like the 17 inches that fell the weekend before your arrival. We have an exterminator visit monthly, and traps are maintained to manage this. They put out traps the Tuesday before your arrival, so the activity you noticed shows that these efforts are working.
  – The jetted tub works when using the handheld nozzle to fill it, and we’re working to fix the diverter issue to take care of this. Satellite WiFi can be affected by rain and snow. We’ve updated the listing to inform future guests about the tub and potential WiFi interruptions. We're also looking into the toaster to make sure it works.
  We appreciate your feedback and are committed to ensuring a great experience for all our guests.

• Lovely home in a quiet area

  4/5

  Lots of pros: home was lovely, comfortable and clean. Lots of space for our whole family and the yard was beautiful. The kitchen was well stocked (altho probably could use a clean out to get rid of long ago expired items. The only down side was with the showers. The house is advertised as sleeping 14 but you can only use one shower at once as there is not enough water preasure to use both showers at once. This particularly impacted us as we we were all attendimg a mid morning funeral. duneral offered

  *This review was originally posted on Vrbo

  Manager's Response:

  From the owner: "Hi Kim, we’re so glad you found the home comfortable, spacious, and well-suited for your family gathering. We’re sorry the water pressure impacted your stay, especially during such an important occasion. Since your visit, we’ve addressed and taken care of this issue to ensure future guests have a more seamless experience. Thanks again for sharing your thoughts, and we’d love to welcome you back in the future."

• Perfect accommodation for Family Reunion

  5/5

  We recently traveled to Thompson for a Family Reunion and this home was the perfect accommodation for our 12 guests. The owner was proactive in communicating in advance of our trip and was prompt with responses to our inquiries during our stay.

  The highlight of the house is certainly the back porch. It looks out onto a massive property with an Apple Tree and pond. We spent some fishing during the day and used the Firepit in the evening. Plenty of wildlife -- including deer, a bald eagle, and we even spotted a Black Bear off in the distance while sipping morning coffee!

  Worth noting the final ~5 minutes of the drive to get to the house are on unpaved terrain, but it wasn't a problem or concern for us.

  I have no hesitations about recommending this home to anyone for a future stay. If you're looking for a peaceful / serene place located in Northeastern PA, this is the home for you and your guests.

  *This review was originally posted on Vrbo