Game Room, Deck & Fire Pit: Covington Township Gem

Reviews

• 1/5

  this experience with this host was horrific! Although the home is nice, I arrived Friday evening with loads of food that had to be properly cooked in an oven. upon arrival my family and I realize the oven nor stove work and I was not told prior to my arrival or I would not have booked the property at all cause i had adults, infants and kids with dietary restrictions . I texted and did not receive a response till 12 pm the following day in which they made it clear they knew, suppled a tiny 2 pan stove that could only fit 2 small pots at a time which caused the little bit of food we could cook to take FOREVER and just apologized as if that can salvage the 100s in food bought that we COULDN’T cook, as well as the money spent to have to then purchase outside food. I would not recommend this property at all because they are mot honest and will clearly do anything to take your money without proper compensation.

  *This review was originally posted on Vrbo

  Manager's Response:

  Thank you for taking the time to share your feedback. We’re truly sorry that your stay did not meet expectations and understand how frustrating it must have been to arrive and encounter an appliance issue, especially when traveling with family and dietary needs.
  - The oven malfunction was an unexpected maintenance issue that unfortunately occurred just prior to your arrival. Once we were made aware, we worked to provide an immediate temporary cooking solution and communicated as soon as possible. We regret that this inconvenience impacted your plans and dining arrangements.
  - Since your stay, the appliance has been fully addressed to ensure this does not happen again, as guest comfort and transparency are very important to us. We always strive to provide an enjoyable and well-prepared experience, and we sincerely apologize that we fell short in this instance.
  We appreciate your feedback, as it helps us improve for future guests.

• 5/5

  The host was responsive, Home was sizeable for my family to enjoy Thanksgiving together.

  *This review was originally posted on Vrbo

• 5/5

  The house has easy access, situated with lake view and very close to major roadway so no hassle navigating through tight side roads. Has plenty of space for multiple vehicles and trailers.House is 3 levels with bedrooms on each level. Can accommodate large groups. Has a play room and large tv on lowest level. Fire pit outside is a plus (bring your own wood). Has a deck for outdoor morning coffee. Can stroll down to the lake.

  *This review was originally posted on Vrbo

• 5/5

  We had a lovely time staying here. The house was nicely decorated and very spacious. We enjoyed our stay there and would highly recommend it and probably book again. The game room kept the young adults entertained with pool table, movie couch and video game.

  *This review was originally posted on Vrbo

• 4/5

  Nice place, worked out great for us.

  *This review was originally posted on Vrbo