Walk to Crown Zellerbach Trl: PNW 'Celestial Inn'

Reviews

• Never again

  1/5

  Next to railroad tracks and busy highway. Needs repairs. We cleaned the microwave and stove top. The Oster appliance was unclean. Very poorly lit. Bed sheets were stained. Towels were very stiff. We were very surprised that what we paid for this rental was not warranted. Railing to the upstairs had been cut down so it wasn’t easy to use. The tile floor in the kitchen had many cracks. The kitchen sink had two drains. One was a garbage disposal but it was left open because there isn’t a disposal. Windows need cleaning. Very depressing place to stay.

  *This review was originally posted on Vrbo

  Manager's Response:

  Hi Sharon, the right vacation home is everything, and we're disappointed if this wasn't the one for you. We followed up with the homeowner after reading your feedback, and they wanted to share the following:
  - Our listing reflects the layout of the home, though we’re sorry if this caught you off-guard. We pride ourselves on being transparent and accommodating to all guests and would have been more than happy to walk you through the exact layout of the home before you booked.
  - We do include a map on our listing so that guests can see the approximate location of the home before booking, but we apologize that the location caught you off guard. We provide plenty of suggestions in the listing description of nearby attractions, but ultimately it’s up to the guest how they want to spend their time in the area.
  - It is very unfortunate that these out-of-the-ordinary events occurred during your visit. We have talked with our cleaning crew to ensure this issue does not recur for future travelers. We wish you had reached out to us during your stay. We would've been more than happy to send our cleaning crew to resolve your concerns and make your stay more comfortable.
  - While we do regret our home was not up to your expectations, we’re happy to share that no issues were reported by our most recent guests. We truly go above and beyond for our guests and are confident that future guests will have a wonderful stay!

• Dog show stay

  3/5

  Overall the house is set up well for people with dogs with 2 exceptions…. My puppy bit a electrical cord and was shocked. Thankfully he is ok. He also got a joint in the backyard in a can we somehow missed. The home owner quickly resolved the love wire coming out of the wall. The beds we’re comfortable and the house was well stocked. Because of this experience we will no longer just trust that a house is safe and always do a walk thru.

  The homeowner responded to this with lies. I said I had 5 dogs when I booked over the phone with a agent. My dog did not pull the cord out of the wall 8 feet. I have pictures and it’s on the listing that shows the live wire. I would not stay at this place again. You should be able to trust that where you are staying is safe. Doesn’t have live wires coming out of the wall nor does it have a can of cigaret and marijuana joint remains in the backyard near a post that makes it hard to see.

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  Negative:

  *This review was originally posted on Vrbo

• Scappoose

  5/5

  The property was indeed cozy and the host was very attentive and receptive. Scappoose is a small town, but it still had amenities like grocery shopping, coffee, and restaurants close by. We were able to see the coast, the surrounding cities, the mountains/volcanoes, and Portland while using Scappoose as a hub. It was a relaxing stay with plenty of room for a family trying to get away.

  *This review was originally posted on Vrbo