The Village Home w/ Pool, 12 Mi to OKC!

Reviews

• 5/5

  Great place to stay with kiddos, plenty of places to sleep and a big table for board games.

  *This review was originally posted on Vrbo

• 3/5

  The house was fine little dirty but ok. The pool was completely unusable which we have made a complaint on already. The living room furniture was so small no adults could actually use it

  *This review was originally posted on Vrbo

• 5/5

  The weather was still warm enough inid September for some fun in the sun and a dip in the pool! We loved our stay and would consider staying here again!

  *This review was originally posted on Vrbo

• 5/5

  Great neighborhood and central location. Communication was on point at all times.

  *This review was originally posted on Vrbo

• Below Average

  2/5

  THE GOOD:

  - Location is good. Very accessible part of the city with access to Edmond, Lake Hefner, and only 20 min to downtown.

  - The pool was nice overall. The water was clean and clear.

  - The ease check in and check out were great.

  - The kitchen did have some basic utensils and cookware.

  THE BAD:

  - The house is fairly dated.

  - It had an odor when we first arrived that was “stale”.

  - The furniture in the living room is apartment sized, not near enough seating for a 3 bedroom house that sleeps 8.

  - The sliding glass door needs a repair or new guides. It sounds like it is falling apart when you open it. It’s very loud.

  THE UGLY:

  - the lawn was extremely overgrown. I messaged the contact and was told that someone would be coming. They never did. Around the pool area, the landscaping was terribly overgrown. Knee high grass or worse in all flowerbeds. It ruined the possibility of relaxation, because I can’t relax with grass that looks like that, and the overgrown gardens were home to tons of mosquitos.

  - the hallway bathroom is very outdated, and the tub doesn’t drain well. When you shower, it fills up 8” of dirty shower water that you stand in. And if you have a group of people waiting on showers, they have to wait 15 min for the tub to drain before getting in. Again, I texted and was told that a plumber would come, that did not happen.

  It appeared to me that this property needs some TLC and general / regularly scheduled maintenance and upkeep.

  The lack of initiative and speediness by the property managers was very disappointing. Neither of the issues we had, that were communicated, were rectified during our visit. We were there for 5 days and neither issue was addressed.

  Based on this experience, I would not stay here again, and I would not recommend this property to others.

  Manager's Response:

  Hi Chad, we’re glad you enjoyed the location, the pool, and the easy check-in process, but we're sorry some aspects fell short of your expectations. We followed up with the homeowner after reading your feedback, and they wanted to clarify the following:
  – Our home is designed to offer a quiet and peaceful stay. While the door can be knocked off track if handled forcefully, it’s now realigned and working properly. We kindly ask guests to handle it gently to help keep it on track.
  – The listing photos accurately depict the furniture, so guests can get a clear sense of the layout and seating before booking.
  – Once we heard from you about the lawn, we immediately contacted our landscaping company, and they arrived as soon as their schedule allowed.
  – A plumber has since addressed the slow-draining tub and discovered a bottle cap blocking the drain, which has now been cleared.
  The homeowner takes pride in creating a welcoming environment for guests. We’ll continue working together to provide a positive experience for all future visitors.