Swim, Bike & Fish: Pet-Friendly Lorain Retreat!

Reviews

• They cancelled at check-in time on Easter weekend

  1/5

  Horrible communication. I booked over a month before the stay and paid in full. I got a voicemail and email on my way to the house, 10 minutes before I arrived. Put us in a terrible position finding a new place to stay. No offer from Evolve except a full refund (which of course would be expected but would take 5-10 business days). Never again will I do business with this company.

  *This review was originally posted on Vrbo

• Not ready for guests

  2/5

  First of all, I emailed the owner and never received a reply to my inquiry about the appliances.

  Some of the issues we found upon arriving was that the black box was indicating it was low battery. The owner did get back to us and said they would send someone if we found the lock box inoperable.

  There was no soap in the home to use for showering.

  Towel bar fell off the wall.

  Master bedroom bed squeaked terribly.

  Very little room to walk around the master bed.

  Electrical outlet above the countertop near the coffee maker was non-functional/looked dangerous.

  Some of the light switches did not operate anything.

  Manager's Response:

  Hi Mary, we want our guests to have seamless and stress-free stays, so we’re sorry to hear that your experience fell short of expectations. After reviewing your feedback, we’d like to share the following:
  - We received a message regarding the lockbox batteries and promptly sent someone to replace them the same day. However, we weren’t notified about other concerns during your stay, such as the towel bar, soap, or light switches, but will look into each of these items to prevent future issues.
  - The outlet above the countertop is childproof for added safety, which may have made it difficult to use.
  - The squeaking bed and space around it will be reviewed to ensure comfort for future guests.
  
  Thank you for sharing your feedback. We appreciate your insight as we work to provide every guest with a fully prepared and welcoming home.

• Great stay

  4/5

  Nice place to stay. Home was comfortable. We had dogs so fenced in yard was nice. Great place if you don’t want to be close to Sandusky but still close enough to visit attractions.

  *This review was originally posted on Vrbo

• Great stay

  4/5

  Nice place to stay. Home was comfortable. We had dogs so fenced in yard was nice. Great place if you don’t want to be close to Sandusky but still close enough to visit attractions.

• Meister Rd Vrbo Summer 2024

  4/5

  Property was clean, well appointed with beds, towels, laundry & laundry supplies, everything we needed in the kitchen. Very comfortable sofas. Easy to use smart TVs, close proximity to grocery store and other shopping including pet supply shop. Nice neighbors. The backyard is not accessible from inside the home, you have to go out the side door onto the driveway and open the wood gate to enter the backyard. We would prefer direct access for the dogs, especially since this Vrbo home is on a busy front street. Overall 4 stars

  *This review was originally posted on Vrbo