Pet-Friendly Ohio Retreat w/ Fire Pit & Grill!

Reviews

• Nice home

  3/5

  Nice layout of the home and nice to park in the garage. It should have been cleaned better and the owner will be hiring new house cleaners.

  *This review was originally posted on Vrbo

• Convenient location

  3/5

  The home was very close to the stadium in which we attended for a festival, making the commute very convenient.

  *This review was originally posted on Vrbo

  Manager's Response:

  From the owner: "Hi Ashley, thank you for your review! We're pleased to hear that our home's proximity to the stadium made your festival commute convenient. We hope you had a fantastic time at the event and enjoyed your stay with us. If there is anything we can do to provide a 5-star experience, please don't hesitate to reach out!

• Worked well for us!

  3/5

  We needed a pet friendly host for 3 days to visit our granddaughter for her 1st birthday!

  Plenty of space for my husband and I & pets & this home met our needs for this event. Plenty of towels & linens.Fenced in yard was great for my pets however, some improvements need to be done around the base of the fence, & back porch to control mud/water flow. I had to do a makeshift mat at back porch with paper bags to keep mud out of house. (Bags from garage) -better than towels. Be careful when walking in back yard, lumps make it easy to twist ankle. Updating is in progress; some doors accidentally locked with pet in the room!! garage was awesome, didn’t get wet unloading plus added security & needed tools for incident prevention & unlocking of accidental locking doors!! One room was locked when we left. No K Cup; regular coffee maker; BYOB -we did instant instead. Plenty of towels & linens. Needs a little more tlc. Pets were picking up cigarette butts from back yard! Not cool. (I did pick up other pets’ waste -old- as well as mine.) Could have been cleaner; dust on baseboards! Need to leave a good mop for guests; accidents spilled on floor at dining table & it would have been nice to have had mop instead of using up extra towels or paper towels when we only had one roll. I think I left it cleaner than when I arrived. There were dishes in the dishwasher prior to our check in that weren’t put away. They were washed again as we loaded our dishes. Thankful washer/dryer!! Good location

  *This review was originally posted on Vrbo

  Manager's Response:

  Hi Tyra, we take guest feedback seriously and passed your comments on to the homeowner who would like to share the following:
  - Thank you for sharing your feedback on your recent stay. We're pleased to hear that our pet-friendly accommodations suited your needs for your granddaughter's 1st birthday celebration, providing ample space and amenities for your comfort.
  - Regarding the fence, we want to provide clarity that a section recently underwent repairs due to storm damage. However, due to the current winter conditions and frequent rain during your stay, the settling process for the repaired area may take some time. We apologize for any inconvenience this may have caused. Additionally, while we strive to maintain our lawn regularly, natural factors like winter weather can affect its appearance.
  - We apologize for any inconvenience caused by the accidental locking of doors. It's standard for door locks to engage when turned behind the door handle, requiring a key for re-entry.
  - Regarding cleanliness concerns, we were unaware of any issues during your stay. Our cleaning team thoroughly prepares the home before each guest's arrival, and we encourage guests to reach out to our Guest Contact with any concerns so we can address them promptly. - Additionally, while guests are responsible for picking up pet waste, we inspect the lawn area to ensure cleanliness. Any stray animals may have contributed to any inconvenience experienced, and we apologize for this.
  - We want to clarify that while we don't advertise a Keurig as an available amenity, we do provide a standard coffee maker for our guests' use.
  Thanks for taking the time to leave your review.