Fire Pit + On-Site Pond: Hudson Valley Home!

Reviews

• 4/5

  This is a lovely home in a beautiful setting, but maybe best enjoyed in seasons other than winter. Our Christmas stay here was pretty rough - not entirely the fault of the host, but we had to leave a day early. We arrived in 20 degree weather. The heat did eventually keep up, but signs posted in the inside the home had erroneous information about the use of the wall heating/cooling units, and that took some time to sort out and warm the place up initially. The place was big enough to accommodate our 6 guests and the bedrooms were nice, but there wasn't enough seating for meals. The lake and fire pit are probably wonderful when you can enjoy them.We did appreciate being able to bring our pet, enjoyed the kitchen, and were grateful for tissue boxes in the bedrooms. A rare touch!A snowstorm dumped about 8 inches the first night and the hilly driveway wasn't plowed until 2 days later. We spent the second day shoveling out, but one of our guests couldn't make it down the driveway and had to go elsewhere. The next day we woke to frozen pipes and no water, and our host couldn't find a plumber to come till the following day.Our host was fairly responsive, but unable to help resolve our biggest issues (snow removal and restoring running water) in a timely manner. Requests to get early check-in because of the impending storm went unanswered.The management company, Evolve, never replied to messages left on the app.

  *This review was originally posted on Vrbo

  Manager's Response:

  "From the owner: Thank you for sharing your experience and for highlighting the beauty and comfort of the home. Winter conditions can occasionally present unexpected challenges, and I appreciate your patience during that time. I strive to be responsive and supportive when issues arise, and guest comfort is always a priority. Feedback like this is helpful as I continue preparing the home for all seasons, and I appreciate you taking the time to share your stay."

• 5/5

  Clean, nice sidewalk around the pond.

  *This review was originally posted on Vrbo

• 4/5

  The only thing we notice is there was NO smoke detectors or carbon monoxide detectors either kind of dangers to not have. Otherwise property was very nice.

  *This review was originally posted on Vrbo

  Manager's Response:

  We want our guests to arrive at a vacation home that is 100% ready for their stay, so we take safety concerns like this seriously. We’re also glad to hear you found the property very nice. We followed up with the homeowner after reading your feedback, and they wanted to share the following:
  - The cabin has two combined smoke and carbon monoxide detectors, one on the ground floor and another on the second floor.
  - These were installed before the cabin was ever available for booking. Both detectors are tested monthly, batteries are changed as needed, and the owner has now started keeping a log of inspections to ensure accuracy going forward. The owner also has pictures of the detectors available if needed.
  Thanks for taking the time to share your feedback. It helps us continue to improve and provide safe and enjoyable stays for future guests.

• 4/5

  Very nice.

  *This review was originally posted on Vrbo

• Peaceful property in New York

  5/5

  I recommend this property to all you peace and nature lovers! We spent 10 days here and found it to be exceptional - the cabin, the host, and the surroundings.

  *This review was originally posted on Vrbo