4 Mi to Dtwn: Pet-Friendly Home in Utica

Reviews

• Mixed Bag

  2/5

  The price was right (before all the ridiculous fees) if you are looking for an independent youth hostel feel.The place was not clean and if it had been a hotel and we had anywhere else to stay, we would have turned around and left. We could look past the run-down and battered nature of the house but there was an unacceptable amount of grime in the bathroom and kitchen we had to clean ourselves. Someone else’s food had been left in the fridge. Ceiling fans were covered in dust and grime. Pillows were flat and dirty (under linens). There was no toilet paper or paper towels when we arrived, no dishwasher soap and the batteries in tv remote were dead. One bedroom tv had no remote. There were also no outside garbage cans. Carpets were full of stains. Property manager did arrange for house owner to meet us to give us money for the things we had to buy but it wasn’t practical for us to meet up with them due to our schedule and so we refused the offer.The price charged by the actual homeowner was reasonable considering the run down nature of the house but once all the Vrbo fees were added, it ceases to be a good deal considering the cleaning you will likely want to do before sleeping there.

  *This review was originally posted on Vrbo

  Manager's Response:

  From the owner: "Thank you for your feedback, Tory. We're truly sorry to hear that your stay did not meet expectations, especially regarding the cleanliness and condition of the home. We take these matters seriously and have begun working with a new cleaning company to ensure that future guests receive the level of care and preparation they deserve. We appreciate you bringing these issues to our attention and are committed to making meaningful improvements."

• Great place!

  4/5

  The house was clean and very comfortable. Accurate listing! Nice quiet neighborhood spot; easy walk to downtown New Hartford and a quick drive to the Utica Zoo.

  *This review was originally posted on Vrbo

• NY visit

  5/5

  The TV in master bedroom was not working.

  *This review was originally posted on Vrbo

• Excellent stay

  5/5

  Everything about this place that we rented was great all the way from the cleaniness of the house down to the description of how to do everything. Me and my family really enjoyed our stay there!

  *This review was originally posted on Vrbo

• Should’ve been cleaned

  2/5

  I understood I was renting an older house that wasn’t updated. I did not expect it to be as unclean as it was. And there is still work to do to fix cracked tiles, unattached sinks, falling off shower doors and etc.

  *This review was originally posted on Vrbo