Saranac Lake Cabin w/ Deck: Pets Welcome!

Reviews

• Lawn not mowed. Bad smell . Mice. Carpenter ants

  1/5

  Not kepted up. Outside lawn. Outside house tons of cobwebs never cleaned. Windows cobwebs. Saw mice and droppings on the counters,inside sink constant. Carpenter ants on counter and floors. Constantly killing them. Has a odor. Grill was filthy never clean. Grease dripping pan full. Smelt old meat nasty. Was long drive to place hard to locate. Change of name rd. More then says.oven kept shutting off. For the cost not what expected. Used paper plates, plastic forks with mice running all over on everything. Pretty nasty. Understand upstate woods but afraid be on us sleeping. Pd for dog.had make sure didn't leave water bowl on floor ants mice be in it. Be nice have it ck out yourself. Get a good refund back.

  *This review was originally posted on Vrbo

  Manager's Response:

  Hi Sharon, The homeowners were saddened to read your review, as they are accustomed to providing 5-star experiences, and would like to clarify the following:
  - Thank you for choosing to stay in our Saranac Lake cabin and for taking the time to leave a review. Guest feedback is crucial to us and the success of our vacation rental business. We sincerely apologize for not providing the exceptional experience we strive for all our guests to enjoy.
  - We are addressing the pest issue this weekend as soon as the current guests check out. We typically manage ants with traps instead of sprays.
  - We will speak with our cleaning crew today to ensure thorough inspections moving forward.
  - Given the busy season, we will consider extending the time between bookings for proper maintenance.
  - The property is in a very wooded area where mice can be an issue; however, we are taking steps to manage this better.
  - The lawn is maintained 2-3 times a year as it is more of a meadow, but we will mow it this Sunday.
  - We assure you that we are in the process of figuring out a fair resolution, as your experience is of the utmost importance to us.
  
  Thank you for your insight, and we hope to have the opportunity to host you again soon!

• Perfect

  5/5

  Property was just as description, with little additional touches that were very welcome (bug spray, gift syrup). Check-in and check-out couldn’t have been easier. Beautiful yard/grounds - private, remote but still close to village. I’d stay again

  *This review was originally posted on Vrbo

• Overall Great Stay

  5/5

  Went with my husband and dogs. The place is big and spacious close to lake placid and also secluded in the woods. We have a nice relaxing vacation.

  *This review was originally posted on Vrbo

• Nice Cabin

  4/5

  It's a nice cabin, very secluded, a mile drive on a gravel road from town. We were out and about a lot and the drive got to be a bit of a bear. It has some of the usual cabin quirks. It's nicely appointed, but the polyester sheets gave it a definite low-budget feel.

  *This review was originally posted on Vrbo

• Excellent stay!

  5/5

  Loved the location. Very comfortable and quiet. Enjoyed seeing the deer come up close to the cabin. Utilized the grill on the balcony and enjoyed dinner outdoors. All the comforts of home.

  Would definitely stay there again.