Saranac Lake Cabin w/ Deck: Pets Welcome!

Reviews

• 5/5

  Such a wonderful retreat! This home was the perfect quiet and relaxing base for Adirondack adventures!

  *This review was originally posted on Vrbo

• 5/5

  Deer, turkey, loon sounds, more deer . We biked and hiked and truly enjoyed the home.

  *This review was originally posted on Vrbo

• 5/5

  Perfect location lovely home

  *This review was originally posted on Vrbo

• Loved it

  5/5

  We will definitely be back. It was the perfect location for our trip, close to things but not a terribly far drive to other nearby towns. It was great for us and our two dogs. Very spacious and private. One of the cleanest houses I’ve ever rented and full of thoughtful touches from hand cream in the bathroom to maple syrup and bug nets bug spray and flashlights. Hoping it’s still available for renting in future trips because we’ve fallen in love with the area and our next trips will be this crew plus our new baby. I am sad I just realized I forgot to write in the guestbook! But we loved it and hope to be back in the near future.

  *This review was originally posted on Vrbo

• Lawn not mowed. Bad smell . Mice. Carpenter ants

  1/5

  Not kepted up. Outside lawn. Outside house tons of cobwebs never cleaned. Windows cobwebs. Saw mice and droppings on the counters,inside sink constant. Carpenter ants on counter and floors. Constantly killing them. Has a odor. Grill was filthy never clean. Grease dripping pan full. Smelt old meat nasty. Was long drive to place hard to locate. Change of name rd. More then says.oven kept shutting off. For the cost not what expected. Used paper plates, plastic forks with mice running all over on everything. Pretty nasty. Understand upstate woods but afraid be on us sleeping. Pd for dog.had make sure didn't leave water bowl on floor ants mice be in it. Be nice have it ck out yourself. Get a good refund back.

  *This review was originally posted on Vrbo

  Manager's Response:

  Hi Sharon, The homeowners were saddened to read your review, as they are accustomed to providing 5-star experiences, and would like to clarify the following:
  - Thank you for choosing to stay in our Saranac Lake cabin and for taking the time to leave a review. Guest feedback is crucial to us and the success of our vacation rental business. We sincerely apologize for not providing the exceptional experience we strive for all our guests to enjoy.
  - We are addressing the pest issue this weekend as soon as the current guests check out. We typically manage ants with traps instead of sprays.
  - We will speak with our cleaning crew today to ensure thorough inspections moving forward.
  - Given the busy season, we will consider extending the time between bookings for proper maintenance.
  - The property is in a very wooded area where mice can be an issue; however, we are taking steps to manage this better.
  - The lawn is maintained 2-3 times a year as it is more of a meadow, but we will mow it this Sunday.
  - We assure you that we are in the process of figuring out a fair resolution, as your experience is of the utmost importance to us.
  
  Thank you for your insight, and we hope to have the opportunity to host you again soon!