Cabin in Lake Chautauqua on 36 Acres w/ Hot Tub!

Reviews

• Terrible Experience

  1/5

  Please allow me to begin by saying this is the only negative review I’ve ever written. I typically only leave positive reviews. We arrived at the cabin on Friday evening and were greeted with piles of flies under every window in the cabin. We reached out to the owner and were told they had sent a company to spray earlier that day-(YIKES!) and that we could use the vacuum. The cabin had an odor, and was very dusty. The master bedroom smelled of strong urine, and there were cobwebs everywhere, especially above the queen bed in the master bedroom. The sheets in the master bedroom were stained, and there was a spider in the bathtub. When reading the WELCOME message left for us on the table, we learned that we were NOT to use the dishwasher and that we were not allowed to use the wood-burning stove from April- October due to “maintenance”. Nothing about this was mentioned in the cabin’s online description. in fact, the appliances and wood-burning stove were emphasized. Considering of our priorities in choosing a vacation spot is having a fireplace, this was very disappointing.

  Several flies were buzzing in our son’s upstairs bedroom as he was trying to sleep. The smell in the master bedroom, coupled with stained sheets and dust above our heads, made it impossible to sleep in the master bedroom as well. Needless to say, we all slept on the couches. Prior to going to sleep, we notified the owner about the buzzing flies (with no response) and called Evolve to let them know our situation. We told them we would be checking out the next morning, cutting our 3-night stay to one night. The Evolve representative was very supportive and apologetic. She said she would contact me in the morning after speaking to the owner. They eventually reached out in the late afternoon after two more calls from me with an offer of a very small refund. Since that felt like an unacceptable offer based on our experience, I was able to speak to a supervisor and get a refund for almost the entire stay. It took some hard-ball conversations to achieve the refund, but I’m grateful that they finally stood behind their guarantee.

  All of the reviews of this cabin were excellent when we rented this cabin, so I hope this one is posted. We would have liked to have seen this prior to our experience. Perhaps this review will inspire a correction of all of the above, because the cabin could be a very nice stay, especially if all issues are addressed responsibly. Call to

  make sure before you book!!

• Very secluded and nice

  5/5

  Had a very relaxing stay. No people no noise.

  *This review was originally posted on Vrbo

• Nice quiet weekend

  4/5

  The g

  *This review was originally posted on Vrbo

• Private cabin

  5/5

  We had a great family gathering to see the 2024 eclipse. The cabin was clean with all the amenities. Beds were comfortable, hot tub and fire pit made the evenings fun. Visited the nearby Southern Tier Brewery and the view of the eclipse awesome! Thanks for a great time!

  *This review was originally posted on Vrbo

• Private cabin

  5/5

  We had a great family gathering to see the 2024 eclipse. The cabin was clean with all the amenities. Beds were comfortable, hot tub and fire pit made the evenings fun. Visited the nearby Southern Tier Brewery and the view of the eclipse awesome! Thanks for a great time!