Lakefront Old Forge Home w/ Boat Ramp + Beach

Reviews

• TERRIBLE-DIRTY-SPIDERS-MOLD-UGH!!!

  1/5

  We have been renting houses for family vacations now for 7 years. This absolutely by far was the most filthy house we have ever stayed at. The owner did not disclose that the lake was a 50 hp lake until the morning we checked in. The house was not cleaned, swept, mopped at all. After the owner left after checking us in, we started cleaning because we had already had family on the way. The vacuum did not work. We found BLACK mold in the closet upstairs where the blankets were, as well as black mold around the shower curtains, and vents. I called the owner and voiced our concerns and told him we wanted some type of refund (monday). I continued to call the owner every day with no answer or call back. Finally Friday the owner called me back and said that he would be at the house at 9am on Saturday to discuss the matter. 9 am Saturday he showed up with the Old Forge Police!!! When I tried to reason with him and show him the filth, mold etc, he told me he could not see it! I have pictures to prove everything if anyone wants to see it!! I will be contacting Home Away, the health dept, and the building dept in Old Forge as well as the BBB to make a complaint. IF I COULD HAVE GIVEN A NEGATIVE STAR RATING I WOULD HAVE!!!

  *This review was originally posted on Vrbo

• Beautiful Spot

  1/5

  House was filthy. Owner needs a cleaning service. Spiders all over. Kitchen disgusting. Living room furniture a disaster. Mattress, bedding from the civil war. Owner was despicable. Evolve was wonderful at mediating for us.

  *This review was originally posted on Vrbo

• Just AWFUL

  1/5

  Horrible, house was filthy. It was loaded with spiders. House smelled of mold and mildew. Beds and furniture were old and totally uncomfortable. The only saving grace was that the weather was great and lake was nice, we spent all of our time outside. Kitchen was dirty and I only used pans and paper plates that I had brought with us. I would never had stayed there if the 14 of us could find somewhere else to stay. I wouldn't recommend this place to my worst enemy.

  *This review was originally posted on Vrbo

  Manager's Response:

  Wendy, we're very sorry your stay fell short of your expectations. We have shared your feedback with the homeowner who would like us to deliver the following message:
  
  "I make it a point to inquire after the guests have settled in: "Is everything all right?" In personally speaking with Wendy the Thursday of her stay, she remarked of the pleasure and enjoyment that she had with her guests and gave no hint that anything was awry.
  
  For 20 years, we have taken particular pride in keeping Shangri-La meticulously clean and comfortable, and in particular, keeping the kitchen clean as a whistle. In these years, no one else ever made any such complaints against Shangri-La. I invite prospective guests to personally inspect the premises, or have someone they trust inspect the premises before they book Shangri-La.
  
  If Wendy found even one pans or dishware unclean, she could have availed herself of the dishwasher for which we provide the detergent.
  
  I served as landlord for a very fine extended family rented that Shangri-La for 13 summers in a row? Two of the tenants that we served this year were so pleased with Shangri-La that they voiced their desire to buy Shangri-La."
  
  The homeowner works hard to ensure all guests who come to visit have a pleasant experience. Thank you for letting us know. Best, the Evolve Team

• Beautiful home on a quiet lake. Fun and relaxing for the entire family.

  4/5

  14 members of my family stayed here for a week in July 2018. The home was large enough to easily accommodate us all with plenty of seating for us to all eat dinner together and the kitchen was well stocked with dishes. The lake was beautiful and one of the quietest lakes I have stayed on. There were two kayaks that we were free to use but we did not have a need for them. Due to the ample parking we were able to bring along our trailer to carry our own kayaks and had room to park the 3 vehicles with space left over. The second refrigerator in the garage was a welcome addition. There was no air conditioning but bring your own fans and you will be fine. The only negative was that the couches were too low to the ground and the backs were short which made for poor back support. They were great for additional sleeping space though. We would definitely come back as the home, lake and nearby shops were all welcoming and beautiful. The kids were impressed by all the deer we saw in town just walking past people and grazing on lawns. Great vacation.

  *This review was originally posted on Vrbo