Cozy Lake Luzerne Home - 1 Mi to Wayside Beach!

Reviews

• More than listed

  5/5

  Amazing outdoor with nice gazebo, chairs and fire-pit. Lot of landscape lights around the home.

  Game room and media setup was wonderful.

  Home has lot of bath towels, soap dispensers, extra garbage bags, dumpster and many more.

  Guest contact was right on top. They answered the call even at 11PM.

  Manager's Response:

  Thank you, Chris, for your wonderful review. A review helps to improve and a positive review like this motivates.

• 5/5

  Beautiful home equipped with all modern amenities, including a dedicated game area, located in a quiet and peaceful neighborhood. Highly recommended!!!

  *This review was originally posted on Vrbo

• Stay away!

  1/5

  When we arrived, we were very disappointed with the cleanliness of the house. The entire place was dirty. There were bugs in all the window sills, and a dirty wine glass had been left on the fireplace mantle. It honestly didn’t look like anyone had cleaned before our arrival—yet we were charged a cleaning fee. That fee should be refunded.

  Basic supplies were also lacking. Each bathroom had only about 1/8 of a roll of toilet paper, and we found only one spare roll for the entire house. The same was true for paper towels. In every other rental we’ve stayed in, these items were stocked properly.

  The kitchen was poorly equipped as well, with hardly any pans—though truthfully, we wouldn’t have felt comfortable cooking in the condition the house was in.

  We couldn’t find the towels at first, and when we finally did, they were still in the dryer. No washcloths were provided. Toiletries were supposed to be included, but what we found was confusing and inadequate. There were empty dispensers for shampoo, conditioner, and body wash in the shower, and the only soap available was a wall-mounted dispenser like you’d find in a school bathroom decades ago.

  Communication was also frustrating. I sent two emails with questions before our arrival and never received any reply.

  Overall, this rental did not meet basic standards of cleanliness, supplies, or hospitality. I would strongly advise others to stay away from this place.

• 5/5

  When we arrived we were disappointed by the cleanliness of the porch! First impressions mean a lot! The trash can in the kitchen was dirty and the first night we were there I had to wet mop the kitchen floor it was sticky! We found no can opener, peeler, only 3 small spoons, no cookie sheet pans, a larger pot for cooking and the second night we were there we had to run to the store for toilet paper! No wash cloths we called about the propane tank for we were cooking on the grill no one responded back to our call! We absolutely loved the enclosed porch for breakfast after my husband had to vacuum all the dead bugs on the window sills and on the carpet! We definitely left the place cleaner then we got it!

  *This review was originally posted on Vrbo

• Lake Luzerne trip

  5/5

  The home accommodated our 6 adults and 3 kids under the age of 5 perfectly. It is centrally located in a safe, quiet area. It is a very short walk to ice cream and mini golf. Just a mile walk to the small town beach. About a 20 min drive to Shepards Park (great for small children). The firepit was enjoyed also. The game room is below ground and nice an cool in hot weather. The beds were comfortable with plenty of pillows and blankets available if needed.

  Manager's Response:

  Hello Mary, this review means a lot for us and really appreciate for choosing this property. Some supplies like can opener and wine opener are keep on missing due to few guests. we will keep in mind to check this regularly.
  We are also in process of replacing the carpet to hardwood floor to keep it cleaner.