Lake Bonaparte Fins & Feathers Lodge: Deck + Dock

Reviews

• Nice property

  4/5

  Overall a very good property. Couldn’t give it five stars because of the water pressure and the time it takes for the water to get hot. No other complaints though.

  *This review was originally posted on Vrbo

• Awesome Vacation Rental

  5/5

  Northern New York has had a cold, rainy summer this year, so it was a wonderful Labor Day weekend, when the weather co-operated. Stay at this awesome camp with our three generation family was the perfect time. Place is set up on a beautiful part of Lake Bonaparte and has the ideal space for indoor & outdoor activities.

• needed attention

  3/5

  short on kitchen supplies - pots -pans. Place not clean as to our expectations on arrival. Odor in main floor bedroom and hallway. View was great.

  *This review was originally posted on Vrbo

• Needs care by owner

  3/5

  Beautiful location and spacious house on lake , aged interior, missing kitchen supplies , no wine opener , only 2 wine glasses , 3 knives , one beer mug , water pressure very weak, worse on 3rd floor , party of six stayed , advertising sleeps 12 with not enough pillows Long time VRBO and expected better

  *This review was originally posted on Vrbo

  Manager's Response:

  Hi David, thank you for sharing your feedback with us. We are thrilled to hear that you enjoyed the location and the spaciousness of the property. Your satisfaction is our top priority, and the homeowner would like to address some of the points you raised:
  -Regarding the pillows, we typically have a total of 15 pillows available on-site. However, for a party of six, we had eight pillows arranged in the property. We believed this quantity would be sufficient, but we apologize if you felt it was inadequate. We would like to emphasize that if you had desired additional pillows, you could have easily contacted the property manager, who would have been more than happy to accommodate your request.
  -In terms of glassware, we do provide a variety of options in the cupboards, including highball or juice glasses. We understand the importance of having an ample supply of wine glasses and beer mugs, and we will take your feedback into consideration to enhance the selection for future guests.
  -As for the water pressure, please note that we rely on well water rather than city water. While the water pressure remains adequate on the third floor when the shower is the sole source running, simultaneous use of the toilet or the clothes washer while showering may result in a temporary decrease in water pressure. We apologize for any inconvenience caused by this and appreciate your understanding.
  -Upon further inspection, the owner confirmed that there are indeed 12 knives on-site. However, we understand your suggestion and are open to purchasing additional knives to ensure our guests have everything they need during their stay. Furthermore, we apologize for the missing corkscrew, and we will promptly replace it.
  -Lastly, we would like to reiterate that we clearly state in our guidelines that we have a property manager available nearby to assist guests with any needs they may have. Please don't hesitate to reach out to them in the future.
  Thank you again for your valuable feedback. We appreciate your understanding, and we hope to have the opportunity to welcome you back for an even more enjoyable experience.

• My stay

  5/5

  Great fishing, peaceful

  *This review was originally posted on Vrbo