Lake-View Cabin w/ Furnished Deck in Hadley!

Reviews

• 1/5

  Check in is at 4...I received a call at 4:15 from the house cleaner. When we arrived at 7, the cleaner was still there. The house was not cleaned. The sheets on the beds were still damp. The advertised a washer and dryer, however they were locked up. Now, I will stay that VRBO and Evolve were easy to work with. They addressed all of our issues. They gave us an extra 4 hours for check out. We ended up not using the extra hours. It was just upsetting to get to this house and it wasn't the cleanest.

  *This review was originally posted on Vrbo

  Manager's Response:

  From the owner: "Hi Shondala, We’re so sorry to hear about your experience and truly appreciate you bringing it to our attention right away. As you noted, our team responded immediately and offered to send housekeeping back, along with granting you extra time at the property to help make up for the inconvenience.
  Since your stay, we’ve transitioned to a new housekeeping partner, and we’re confident they’ll maintain the high standards we expect for cleanliness, comfort, and overall guest experience.
  We’d also like to clarify that the washer and dryer are not listed as amenities for guest use, and we apologize if there was any confusion around that.
  Thank you again for your patience and understanding. We're grateful for the opportunity to make things right and hope your time at the home ended on a positive note."

• Gorgeous Property, missing AirBNB amenities.

  4/5

  I want to start off, the property itself absolutely beautiful. Driveway is a horror but the cabin itself is very well kept, and the view from the porch of the lake is phenomenal. As a property 5*s however there was a few issues that keep it from being an AirBNB 5* that I think people should be aware of.

  1) Bring your own Garbage bags or buy a small roll. Property owner expects garbage to be bagged but there was 0 on sight.

  2) Bring your own toilet paper or buy a couple rolls. (Noticing a trend here?)

  3) The shower does not go hot. It is locked so it only goes halfway so you will get lukewarm water at best. For people that shower in the morning such as myself, even on warm days I still want a warm shower to wake up and wash the sleep away.

  Overall a gorgeous place and worth the money, just some minor adjustments would make it a 5* getaway!

  Manager's Response:

  Hi Austin, we want our guests to arrive at a vacation home that is 100% ready for their stay, so we take the preparation of our properties seriously! We followed up with the homeowner after reading your feedback, and they wanted to share the following:
  - We typically provide garbage bags and toilet paper for all our guests. Our cleaning staff has been notified to ensure these essentials are always stocked for future visits.
  - We're checking into the shower temperature issue right away to make sure all guests have a comfortable experience during their stay.
  - The driveway can be a bit steep due to our cabin’s scenic location, and we appreciate your patience navigating it.
  Thanks again for your valuable feedback!