Cabin w/ Beach Access in Brant Lake: Dogs Welcome!

Reviews

• 5/5

  Great location and plenty of space! We had one issue right when we checked in, but the host was very responsive and resolved it fully and quickly.

  *This review was originally posted on Vrbo

• 5/5

  Cute house in a nice location. Not to far from lake george. Enough space for the whole family!

  *This review was originally posted on Vrbo

• 5/5

  Very nice home with all the amenities and a nice big kitchen / dining area.Quiet neighborhood, walk to lake.

  *This review was originally posted on Vrbo

• 5/5

  The home is very spacious with sheets and towels a-plenty in this 4 bed, 2 full bath home. There was a washer / dryer that came in handy and we appreciated the window AC units as the temps can spike at times. The fan in living room wasn't working but the AC helped to circulate the air in that room. Questions were answered very timely as well from the owner's rep.Set in a very quiet development it was a relaxing time away. We enjoyed the short walk to a very sunny, sandy beach that did allow pets (before 9am or after 7pm).The only room for improvement is the kitchen set up as it needs more pots/pans to better cook meals.Also loved that we were 20 mins from Lake George.

  *This review was originally posted on Vrbo

• Property Not Quite Guest Ready

  1/5

  When we arrived, the house wasn’t clean. The floors were dirty and the plates and utensils were put away with food still on them. My daughter found candy wrappers in the dresser drawers, and she had to shake off her dresser scarf because it was covered in crumbs.The house was missing basic comfort necessities: the ceiling fan in the living room did not work, and screens were missing from the dining room window, the downstairs bedroom, and the rec room, making it impossible to open those windows. Although the ad for the rental said there was a hair dryer, I could not find one anywhere. The vent fan in the upstairs bathroom did not work, and the room smelled strongly of sewer gas, so much so that my children refused to use it.The kitchen did not include basic necessities such as a can opener, a decent-sized frying pan, measuring cups, and hot pads. The few pots and baking sheets that were there were in rough shape. We were hard pressed to find enough mugs to have coffee, and there were only four dining plates that were microwave safe. I ended up going to Walmart to buy basic necessities so that my family and I could eat.I was also quite surprised to get a text at 8:10 on Tuesday morning telling me that the propane tanks were going to be filled and that the property manager might need to get in the house. When the property manager and the employee from the propa

  *This review was originally posted on Vrbo

  Manager's Response:

  Hi Jennifer, we're sorry to hear your stay didn't meet your expectations. After reviewing your feedback we followed up with the homeowner and they wanted to share the following context:
  -In rural areas like this, homes often use propane, which is refilled by the utility company. A technician may briefly enter the home to safely reignite the system, and while the timing is determined by the provider, it's essential for continued service.
  -The bathroom vent fan did stop functioning during your stay, and we understand how that may have been an inconvenience. Please know it has since been fully replaced to ensure future guests have a more comfortable experience.
  -The window screens, which had been stored in the utility room, have now been reinstalled. Additionally, the home is equipped with air conditioning for guest comfort.
  -Regarding the kitchen items, the home offers a selection of essential cookware and utensils in line with what’s shown in the listing.
  -We regret that a hairdryer was not available during your stay, as it is a standard amenity we aim to provide. A replacement has since been added to the home to better meet guest expectations moving forward.
  -As a gesture of goodwill, a partial refund was issued to help make up for any inconvenience you experienced during your stay.
  Thank you for sharing your feedback about your stay!