Mountain Views & Brook Access: Home in Arkville!

Reviews

• 4/5

  We loved the house. It is clean and comfortable, the photos match the house. The kitchen has just about anything you might need to make meals. It is on a very quiet road, and there is plenty of hiking nearby.Our only complain deals with communicating with the management company. I sent a message through VRBO, and never received a response. I emailed Evolve. They took over 24 hours to respond, and told me to send a message through VRBO. I told them I tried that already. 8 was VERY disappointed and concerned about what would happen if we had a problem after we arrived. They finally gave me the phone number and email Address of the local contact. I think she works for the cleaning company. We did contact her after we arrived. She was quick to respond. She also had the owner of the property contact us because we were having a problem with a water leak in the primary bathroom. They were pleasant and easy to work with.We loved the house and the location and would like to renturn, however, I would be VERY hesitant to book a house managed by Evolve again. It’s truly a shame.

  *This review was originally posted on Vrbo

  Manager's Response:

  We're so glad to hear you loved the home and enjoyed the peaceful location! We also appreciate your honest feedback about communication, and after speaking with the homeowner, they wanted to share the following:
  - We’re happy you found the home clean, comfortable, and well-equipped for your stay.
  - We followed up with Evolve after hearing your concerns, and they were only able to locate the final message you mentioned. The earlier ones weren’t in the Vrbo message thread, which suggests there may have been a technical issue.
  - We were glad to hear everything moved quickly after connecting with the local contact and that we could help resolve the water issue with support from both our cleaner and us directly.
  Thanks again for your thoughtful review — we’d love the chance to welcome you back!

• 5/5

  Great location and very nice home.

  *This review was originally posted on Vrbo

  Manager's Response:

  Thank you for staying at our property. We are glad you enjoyed your stay.

• 5/5

  Gorgeous, clean, peaceful. Betty is a wonderful and communicative host.

  *This review was originally posted on Vrbo

  Manager's Response:

  Thank you so much for your review. We are glad you enjoyed the peacefulness of the property.

• Exactly what we wanted!

  5/5

  This fabulous house comes with everything you need for a relaxing, mountainside stay! We had my parents and our two kids (ages 7 and 9) and everyone was happy! The house is clean, spacious and equipped with everything you need to entertain yourself! Our only “complaint” is that you can’t open the windows so you might want to pack some box fans if you need the air moving when you sleep! We highly recommend this place and plan to return in the future!

  *This review was originally posted on Vrbo

  Manager's Response:

  Thank you for your lovely review. We are glad you were able to spend some family time at our property and that you enjoyed the amenities. We appreciate the feedback on not being able to open the windows and we have since installed screens in all of them. We look forward to seeing you as our guest again.

• It was great!

  5/5

  The house felt bigger than the pictures depicted! Clean, comfy, beautiful home and setting. There's two bonus bedrooms in the basement that are not listed. One has a double bed and the other a trundle (2 twins), that was a nice surprise so our family could spread out a little more.

  Manager's Response:

  Thank you for the lovely review. We are so glad you enjoyed the comfort and spaciousness of the property.