Cozy Albany Vacation Rental ~ 5 Mi to Downtown!

Reviews

• Yelping dog not listed

  1/5

  This property was exactly what we needed except when we arrived at 6 PM after a long day of traveling, we were greeted by a yelping dog that was kept in the cold garage. The garage was attached to our unit. The dog yelped for three hours and when we couldn’t take it anymore, we had to vacate the property and get a hotel. I am now being charged for Staying the night as well as a cleaning fee. This is unjust and unfair to say the least and everyone should know that this is false advertisement.

  *This review was originally posted on Vrbo

  Manager's Response:

  Hi Anna, We are sorry that you felt the need to vacate early and we wanted to let you and all potential renters know that we will make changes to prevent similar situations in the future.
  
  The dog was not kept in a cold garage it was left in the upper portion of the house and while we understand it sounded as if it was in the garage it was not. The garage is a completely separate portion of the house and we would never leave an animal in an uncomfortable or unsafe environment.
  
  When you notified us about the barking we immediately addressed the issue and took action so that there would be no further disturbances. Again, we were sorry you did not stay.
  
  We truly go above and beyond for our guests, and we are confident that future guests will have excellent stays!

• Outstanding

  5/5

  We stayed there over the long weekend.

  Location is great, so close to so many attractions.

  Home is spacious, well maintained, really clean with nice outdoor yard as well.

  Owner is very nice guy and respond to questions immediately.

  In short it is an outstanding place to stay

  *This review was originally posted on Vrbo

• Dog, Eggs&Fish

  2/5

  1) Overall I will say the property was clean, except for the bacon eggs and fish left by a previous renter. We found on the plate of food in the microwave a few days after our arrival. We sent a picture and notice to the owner with no response. 2) We were also subjected to a dog barking for an hour upon arrival our first day and had to put up with the dog barking and walking on the floor above our heads for the next 2 days. The owner did improve the situation after we sent a note requesting quiet late one night.

  3) We were also told where to park our car in 3 different places during our stay to include someone knocking on our door at 10:15pm one night with a request to move the car because it was on a water sprinkler. The car was on the driveway exactly where we were asked to park it and 2’ away from the nearest lawn sprinkler. 4) The beds were very uncomfortable with the mattresses sagging in the middle.

  5) While the property was generally clean there is significant room for improvement.

  *This review was originally posted on Vrbo

  Manager's Response:

  Hi Robert, we take it seriously when guests let us know that we missed the mark. The homeowner would like to share the following:
  - The property is generally kept clean, and we apologize for the food left in the microwave. We were not made aware of the issue.
  - The homeowner acknowledges the issue with the dog barking occasionally and walking overhead.
  - The parking situation was communicated politely to avoid damage to the lawn sprinklers. We apologize for any inconvenience.
  
  We plan on looking into each one of your concerns to ensure that future guests do not share your experience. Thank you again for providing such valuable feedback.

• Great property and great host

  5/5

  Had a fantastic stay with my family this weekend. Hosts were responsive and accommodating. Nice property.

  *This review was originally posted on Vrbo