Santa Cruz Home w/ Mountain Views!

Reviews

• Beautifully renovated property with some nice views

  4/5

  My wife and I really enjoyed our experience in this property. There were a few small things that we thought could use a measure of improvement:- A tiny bit of wood smoke smell inside the property (maybe from others having improperly used the fireplace?)- Front door could not be locked from the inside- Windows were coveredThese were small things to us as we really did enjoy the warm colors, art, and overall feel of the property inside. We also really enjoyed the mountain views and the property offered some great star gazing at night outside.

  *This review was originally posted on Vrbo

• Cute home with a break from the city

  4/5

  The house was beautiful, the art work in it was unique and a treat to see. The home comfortably fits 4 people and has a cozy fireplace to relax at in the evenings. The jacuzzi was also very nice to use in the 36 degree weather. Overall it was a nice stay, the host dropped by at one point and had a nice chat with my sister. I would recommend staying here!My only downside was the kitchen sink did not have hot water and one of the bedrooms the overhead heater did not work. (So I used the portable ones)Note ** shower heat and cold are switched** just heads up for future renters!

  *This review was originally posted on Vrbo

• Nice place

  4/5

  Very unique

  *This review was originally posted on Vrbo

• 5/5

• 150 year old adobe house

  3/5

  this property is more expensive than it should be. 2 coffee cups for 4 people, seating difficult for 4 people. Dirty dishes in the sink, used washcloths in the shower. This could be a great property when all is done, there seems to be a lot of work to be done. The wi-fi was not working when we checked in but miraculously worked the next morning. There is a new washer and dryer and the bathroom has been remodeled. The beds were comfortable except for the plastic mattress cover. The air conditioning in the bedroom worked really well. The host is very friendly and knowledgeable about thee area.

  *This review was originally posted on Vrbo

  Manager's Response:

  Hi Gayle, thank you for taking the time to share your experience at our historic adobe house. We appreciate your compliments on the comfortable beds and the effective air conditioning, as well as your kind words about the hospitality provided. The owner would like to address the steps they are taking in response to your feedback:
  - Amenities and Cleanliness: We apologize for the oversight regarding the coffee cups and seating arrangements. We usually stock our kitchen adequately for the number of guests and are looking into why this was not the case for your stay. Additionally, we are reinforcing our cleaning protocols to ensure that all areas, including dishes and washcloths, are impeccably clean prior to guest arrival.
  - Wi-Fi and Facilities: We're glad to hear the Wi-Fi issue was resolved quickly and that you enjoyed the new appliances and remodeled bathroom. We acknowledge the discomfort caused by the plastic mattress covers and are in the process of replacing them with more comfortable alternatives.
  - Communication: I regret any misunderstandings caused by booking overlaps, and I am always here to resolve any issues immediately if notified. Your comfort and satisfaction are my top priorities.
  We value your feedback as it helps us improve. We are committed to making this property a wonderful choice for travelers and hope to have the opportunity to host you again soon.