Las Cruces Home w/ Fenced Yard: Recently Remodeled

Reviews

• 1/5

  THERE IS A TRAIN DIRECTLY BEHIND THE HOUSE. This was not disclosed in the listing anywhere. It shook the house like an earthquake 5 times between 11:30pm and 5am. While that alone caused us to have to leave the next morning, the house was also dirty. The floors had sticky stains and dust. The light fixture above the table had dust coming over the edges. We pulled a coffee mug out to use after not sleeping, and it was dirty. The floors were covered in dust around every edge. The master toilet ran nonstop and never shut off. There was blood or bloody boogers on the edge of a bedsheet. We contacted the host for a refund and also VRBO. After hours on chats and a day of back and forth, the host refunded us one night minus all fees including us still paying a 88 cleaning fee. It was insulting. BEWARE.

  *This review was originally posted on Vrbo

• 3/5

  Was good for our little doggie but so close to train tracks. You must disclose that fact because train runs blowing horn at least 5 times a night

  *This review was originally posted on Vrbo

  Manager's Response:

  Thank you for your feedback—we truly appreciate you taking the time to share your experience. We’re sorry the nearby train affected your stay. We understand how important peace and quiet can be when choosing a place to stay, and we regret that this was a disruption for you. To ensure future guests can make fully informed decisions, we have updated our listing to clearly disclose that a train track runs behind the home. We appreciate you bringing this to our attention and allowing us the opportunity to improve our communication.