Mom's Place in Jemez - 1 Mi to Hot Spring

Reviews

• 3/5

  The view from the front and back was beautiful. The town and the locals were nice, and a lot of good food for its size. The place is really close to many state and national parks.The house had issues. The beds were not comfortable. The plastic mattresses covers made them noisy and hard to sleep. Limited linens, one bath towel per person and there were extra pillows but no pillow cases. It may be due to the rain, but there were mice in the house and running around the stove and counters. The host was very responsive before the trip, but when I texted her about the mice, she took 4 hours to respond (9am to 1 pm). The note that says "This property is in a rural location and the neighbor has some farm animals which can be heard from the property" means that there is a rooster about 50 ft from the house and crows at 6 am.

  *This review was originally posted on Vrbo

  Manager's Response:

  From the owner: We appreciate you sharing your feedback. We are happy that you enjoyed the views, the community, and the location. We'd like to address your concerns.
  
  - The mattress protectors are for the safety of our guests. We're sorry that you felt they were uncomfortable.
  - We provide our guests with a body and face towel per guest, but we have extras in the laundry room if needed.
  - There are 2 extra pillows per room, and if you prefer one of the pillows that is not covered, most people just swap the case to use that pillow. All of the 4 main pillows have pillowcase covers.
  - Regarding the mice, perhaps a door was left open. We have checked and found no evidence of mice; we even moved the appliances.
  - We're sorry that it took a while to reply to your message. We were out, and as soon as we saw the message, we replied. We wish you had reached out with your questions so that we could rectify the issues while you were at the property.
  - Our neighbors are farmers, and we give our guests that information before they book, but we have no control over the rooster who doesn't like to sleep in.
  
  We strive to deliver 5-star experiences for all our guests and have had many guests who have enjoyed our home and shared kind words and positive reviews.

• Perfect spot

  5/5

  Our trip was family getaway for a memorial service, and this was just what we needed. River access was great, and it was lovely having breakfast/coffee outside. We loved the large patio and the fun things the house had to offer: ping pong, games and movie screen. Any questions were quickly answered. Close to the village yet felt pretty private. I would recommend - thank you!

  *This review was originally posted on Vrbo

• Great Family Time

  5/5

  We had a wonderful stay at Mom's Place. It started when we pulled up and saw the beautiful garden with the magnificent colors out front. We enjoyed the house with all its room, and the backyard and deck. What a great place to have the morning coffee and just sit and watch the mountains! The game room was a big hit with our grandchildren. Miros was wonderful to work with and very accommodating. We will stay here again if we make it back to Jemez Springs.

  Manager's Response:

  Hello Carol. I'm so glad you and your family enjoyed your stay.
  Thank you for your great review. Hope to see you back. Miros

• Nice place and wonderful views!

  5/5

  Well maintained, clean, cozy, quiet, and a short drive to town. The river runs just behind a block fence in the backyard. The river can be heard while sitting on the elevated back deck. This property is a great place to stay!

  *This review was originally posted on Vrbo

  Manager's Response:

  From the owner: "Hello Grey, thank you for staying with us and for a very good review. I hope to see you back soon. You have a great rest of the week."

• Nice place to stay

  5/5

  The house was clean and well stocked with enough room to spread out. Location was close to town. The kids enjoyed the creek and we had a lot fun here. The host was great and reached out to see if we needed anything. Would recommend.

  *This review was originally posted on Vrbo

  Manager's Response:

  From the owner: "Hello Patty, it was a pleasure to have you as our guests, thank you for your review and for leaving a clean house. Hope to have you back again."