Eagle Nest Home w/ Hot Tub & Views - 5 Min to Lake

Reviews

• Dirty & Outdated

  1/5

  We were excited for our family trip, however we were sadly disappointed with the state of the rental. There were old tattered towels and linens. Rat poop in the kitchen, all pots & pans in lower cabinets are contaminated by the feces. There was a dirty cast iron skillet on the porch next to a dead rat. The microwave sounds like it is about to explode, not sure it is safe to use. The oven door handle is held on with a wire. We did not feel safe letting and children sleep downstairs b/c there are French doors with cinder block in front of them. It is very cut off from the home & you can’t hear them down there if something should happen.

  Manager's Response:

  Hi Amy, we appreciate you sharing your feedback. The homeowner would like to address your concerns:
  - Our home was professionally cleaned the day before your arrival, and our cleaning team was offered to return if needed.
  - As with many mountain homes, pests can sometimes be an issue, but we take proactive steps to manage them.
  - We were unaware of any issues with the stove or microwave, but we appreciate your feedback and will look into these concerns.
  Thank you for your review. Your input helps ensure a better experience for future guests.

• Beautiful Property & Convenient Location for Local Attractions

  5/5

  We enjoyed our stay at this property! It was such a spacious and inviting home with everything needed for a cozy holiday. We had a minor plumbing issue, but our host took care of it right away and it did not impact us. The home is located conveniently just a few minutes away from both Angel Fire and Red River; we enjoyed attending Oktoberfest as well as sleeping in and going for short walks around the property. The sunsets were spectacular! Overall, we had a relaxing and fun time and would definitely come back during ski season.

• Great house/property but DIRTY!

  4/5

  The house and the property are nice and secluded, which is what we were looking for in a place. There was a hill behind the house that allowed the children to go sledding, and they had a blast. The appliances are older, but everything worked. Perfect for what we needed. My reason for not giving 5 stars is because the house was not cleaned prior to our arrival and there was no response from the owners when addressed with the property company.

  What's unfortunate to renters is that we pay A LOT in fees to come to a house that wasn't cleaned. I made a complaint to the property company, and there was no response from the owners. When we arrived, the floors hadn't been vacuumed, animal hair was everywhere downstairs, the kitchen was dirty (refrigerator, stove, floors), and the bathrooms hadn't been cleaned either (toothpaste spray on the mirrors from people who were there previously). We spent the first couple of hours cleaning and vacuuming, so it was clean enough for the kids. When you’re charged a hefty cleaning fee, I would expect the place to be clean. I’m disappointed in the no response by the home owner.

  *This review was originally posted on Vrbo

• Nice & Relaxing

  5/5

  Nice & relaxing week. Perfectly located in the valley. Awesome snow covered Mountain views.

  *This review was originally posted on Vrbo

• Beautiful

  5/5

  Beautiful house can't wait to come back

  *This review was originally posted on Vrbo