Walkable Wilmington Home Near Historic District

Reviews

• I'm still hearing beeping!

  1/5

  The house was ok. I think my opinion is a little tainted by the experience we had during our stay. The 1st day when we arrived, the monitoring system was beeping, signaling there was smoke alarm in the house that had a low battery. I notified the property manager immediately. By the next morning, the smoke alarm itself was beeping along with the monitoring system. We were gone most of the day but I was assured that the problem would be taken care of. When we came back to the house on the 2nd day, we were told someone came by and replaced the battery, but the monitor was still beeping, signaling there was a smoke alarm in the house with a low battery. By the next morning, (day 3) there was a smoke alarm beeping as well as the monitoring system (again!). I was assured the problem would be taken care of and I would be compensated for my inconvenience. The beeping continued the entire 5 days and I have yet to receive compensation for our inconvenience.

  *This review was originally posted on Vrbo

  Manager's Response:

  Hi Penny, we take it seriously when guests let us know that we missed the mark, and after sending your feedback to the homeowner, they’d like to share the following:
  - Thank you for sharing your feedback. I truly apologize for the frustration you experienced with the smoke alarm and monitoring system during your stay. This situation is not reflective of the standard we strive for, and I regret that it negatively impacted your experience.
  - While we attempted to resolve the issue by replacing the battery, it’s clear that the problem persisted longer than it should have, and I understand how disruptive the constant beeping must have been. Please know that I have taken immediate steps to thoroughly inspect and replace the smoke alarm system, and I will be working closely with my team to prevent this from happening in the future.
  - As for the compensation, I have since followed up with Evolve to ensure that your inconvenience is acknowledged and that our gesture of good will makes up for the inconvenience you encountered during your stay. Once again, I am truly sorry for the inconvenience and appreciate your patience throughout this.
  We appreciate your feedback so we can continue to improve and help this homeowner provide guests with the 5-star service they are known for. We hope to host you again soon!

• Our Stay

  5/5

  Great vacation home. Just a bit away from busy downtown, yet still so close to e verything. Very clean, great space, fully equipped with everything we needed and then some. Owner very responsive. Would absoltely stay here again!!

  *This review was originally posted on Vrbo

• Treasure Trove

  5/5

  This home is located only a few minutes from everything you you want to do in downtown Wilmington. The host has thought of every single detail that you’ll need for an extended stay away from home. I will definitely be staying here each time I visit.

  *This review was originally posted on Vrbo

• Nice Property But…

  4/5

  2 colleagues & I stayed - attending a conference

  The 1st night was warm upstairs in 2 of the 3 bedrooms.

  Next evening we got back late & it was 79F upstairs - A/C was not working. Slept with fans on all night but still hot. Temp rose to 82F.

  Tech was sent next day but AC not repairable until after we were to leave

  My help contact was excellent & kept me informed

  We moved to a hotel & spent last night there

  I got a full refund no problem from Evolve

  Have not received $156 VRBO refund

  *This review was originally posted on Vrbo

• Great house in a great location!

  5/5

  Very nice, looks like everything was recently renovated. The backyard area is great! Despite having some rain during our stay the covered areas in the yard allowed us to still hang out and grill out for dinner. The location is perfect, close enough to walk to tons of restaurants, bars and breweries but far enough away that it is quiet once you get back to the house. Angel from Evolve was awesome and super responsive if I needed anything. I would definitely stay there again!!

  *This review was originally posted on Vrbo