'Lil Red Hen' Cottage in the Boone Area w/ Hot Tub

Reviews

• Very good host

  5/5

  Responded my questions instantly

  We had nice stay.

  Like to go there again

  *This review was originally posted on Vrbo

• Cool historic house, but dirty

  2/5

  Check in was simple. Beds were soft as was the living room furniture. However, when checking in we were greeted with a pair of women's under wear in the washing machine and a dishwasher full of dirty dishes. The bedroom with the king size bed has a strong mildew smell and the bedding seems to get damp throughout the day, so you get to sleep in a moist bed. Also worth noting the upstairs shower heads were not working or we were unable to figure out turning them on. Also the hot water in one of the upstairs sinks was not working. They did have a wii with games and a DVD player with movies, but they wouldn't work as neither was plugged in and wires were all tangled up. Would not stay here again.

  Manager's Response:

  Hi Patrick, we passed your comments on to the homeowner who would like to share the following: We do our very best to uphold high standards of hospitality for our property and provide all of our guests with an exceptional experience. Thank you for sharing your thoughts with us.
  - We sincerely apologize for any inconvenience you experienced, and we hold high expectations for the quality of our cleaning service. If there were any issues, we wish we had been informed so we could have immediately resolved them during your stay.
  - We value the cleanliness and condition of our home and we're sorry if any odor impacted your stay. We are unsure as to why there might have been an odor in the downstairs room, as we make use of a humidifier to maintain a fresh environment.
  We truly do all we can to deliver an extraordinary stay, and we look forward to this property hosting many satisfied guests.

• Peaceful Retreat

  5/5

  Had an absolutely wonderful stay, home was clean and quaint with a peaceful setting. So much room and the rooms were perfect and 3.5 baths was a blessing! Walmart, Starbucks, and gas stations right up the road without any feeling of being in town. Loved drinking coffee on the porch in the morning and finishing the day with a dip in the hot tub at night. We brought our dogs as well and they loved playing in the creek and exploring with us. Would definitely stay again!!

  Manager's Response:

  From the owner: "Sounds like you and your crew had a wonderful time Chelsea! Thank you for the great review and we welcome your group and the dogs anytime!"

• Lots of Potential

  3/5

  Charming old farm house that is decorated nicely with a warm homey feeling. This home has no Mountain View, but does sit along a creek. If you don’t mind a view of the highway and wind blown trash along the creek. The hot tub was not working correctly, it had piles of dirt inside. The owner did send a repair man out, but it still had dirt in it the next day. A new cleaning crew is advised, dirty floors, bedding with dog hair, and dusty decor. The home has one working shower otherwise baths with hand held shower heads. The heating systems are challenging. Lighting the two old gas fireplaces were dangerous and difficult. We never did get one of the fireplaces working. This home has a lot of potential, but pricey for what you get. A big plus was its proximity to West Jefferson’s cute downtown and the local grocery store.

• Cute but dirty

  3/5

  This is a very quaint, old house in need of a new cleaning crew. Vacuumed up several critters, dust bunnies and cobwebs myself, before I could put kids to bed. Table top, fans and window AC units were filthy. Both the owners and management company were aware of our cleanliness complaint, but chose to ignore it and stand by their cleaning company instead. Just because they had time stamps from when they cleaned the house does not mean they cleaned the house well! Owners would do themselves a favor by walking through...one look at the walls and ceilings, and they wouldn't be able to miss the dust.Grounds were beautiful and kids loved exploring outside. 4 bathrooms but only 1 stand-up shower. More like camping than vrbo-ing.

  *This review was originally posted on Vrbo

  Manager's Response:

  Hi John, we want all our guests to rest easy when they stay with us, and we're sorry that your stay fell short of expectations. We followed up with the homeowner after reading your feedback, and they wanted to share the following:
  - A professional cleaning company thoroughly cleans and sanitizes the property before each guest's stay. The cleaners confirmed that they inspected it before your arrival and didn't see any cleanliness issues you mention in your review
  -The Guest contact did not receive any communication from your group during your stay. However, they would have been happy to help with any questions or concerns
  -The photos depict the listing accurately so the guests can decide before booking if the style matches their preferences
  -We strive to ensure every guest finds a short-term home that always meets or exceeds Evolves 4 core standards, a safe, clean, guest-ready, as-advertised vacation experience
  We have worked hard to prepare the home for guests, and we look forward to this property hosting many satisfied guests!