Waynesville Escape - Mtn Cabin Above the Clouds!

Reviews

• Nice place

  3/5

  Check in was easy, view was wonderful. House was clean except for the large amount of black mold found in basement. Unable to reach contact personnel after storm and internet went out.

  *This review was originally posted on Vrbo

  Manager's Response:

  Hi Andy, we want our guests to arrive at a vacation home that is 100% ready for their stay, so we take the cleanliness of our properties seriously. We followed up with the homeowner after reading your feedback, and they wanted to share the following:
  - We use a professional cleaning company to ensure the home is cleaned and sanitized between guests. The local contact does a walk-through of the house before arrival and we are confident that the house met our high cleanliness standards before your check-in.
  - Based on your feedback, I went to inspect the property alongside a moisture remediation & foundation contractor. They assessed that all structural and environmental factors were normal and there are no issues.
  - While we cannot guarantee the availability of community amenities during a storm, we do understand that these amenities play a large role when guests book a property.
  - Unfortunately, during a storm, the internet and cell service can occasionally be slow. While this is outside of the homeowner's control, we're sorry if this situation caught you off guard.
  - We provide plenty of suggestions in the listing description of nearby attractions, but ultimately it’s up to the guest how they want to spend their time in the area.
  - While we do regret our home was not up to your expectations, we are happy to report that no issues were reported by the guests who stayed the following weekend.
  - Your feedback assists us in understanding our guests' perspectives and improving wherever possible. Thank you for sharing your review!

• Amazing Cabin and View

  5/5

  We spent 4 nights in July during a visit from my brothers family. The cabin is great! All the details were well done. Everyone had their space, which was great on rainy days. Not a bad drive to Gatlinburg or Asheville. Very convenient to the Great Smokey Mountain National Park. We all loved it and would stay here again.

  *This review was originally posted on Vrbo

• Nice view

  4/5

  Check in was a breeze. Great views. The house was clean except for the large amount of black mold found in the basement. Some of the linens smelled as if they had not been washed. A storm came through one night and knocked out the internet. Attempted to reach contact personnel and left a message but never heard back.

• Peaceful!

  5/5

  Very comfortable peaceful mountain cabin. The views were outstanding and accommodations were very comfortable for our crew of three families. Cabin was very clean and had everything we needed. Could have stayed forever.

• Family vacation

  5/5

  We enjoyed our stay at settlers cabin. The cabin was very clean and has everything that we needed for our weekly stay. The only real complaint that we have is that the beds are not that comfortable. You can tell that they are old and well used because you can feel the springs in the mattress in the basement and the spare room on the main floor had a very lumpy mattress. Besides that it was a great cabin with an amazing view of the mountains.

  *This review was originally posted on Vrbo