Deck & Game Room: Blue Ridge Mountain Cabin!

Reviews

• 3/5

  So I just wanted to address the issues with our stay at 241 Beach Mtn Warne NC… at the beginning the house was absolutely beautiful but I do have to say that the AC didn’t work and we didn’t want to make a big issue about it due to the weather was great on the mornings and also in the evenings but the afternoons were so hot… Sunday came and our family were getting up to get ready for the day… some were gonna leave that morning and we were making breakfast and some were showering and the water completely cut off… so we had zero water in the house but our water bottles… my grandson was actually showering and had shampoo still in his hair and we used the water bottles to get that out. So I then decided to call and let someone be aware of the issues… the woman said she would get a call out to the owners and also see if there could be a maintenance person come… the water was fixed later that afternoon and the AC could not be fixed until the following day… they got there Monday late morning and said the breaker outside unit was tripped… but that day there was a cold front that came in and had to use heat that night and it didn’t work … so each morning until we left we would wake up cold…my parents drive from Kansas for their last ride trip to see their kids grand and great grandkids…as they are not getting around as good as they use to and need to stay closer to home … so I was left in charge for their visit to be perfect… with these issues I felt like that made their last time to

  *This review was originally posted on Vrbo

  Manager's Response:

  From the owner: "Thank you for sharing your feedback. We’re very sorry to hear that aspects of your stay were affected. However, we would like to provide some clarification for future guests’ understanding.
  We were not made aware of any issue with the air conditioning or water until Sunday, four days after the concern was first noticed by the guests. Once we were notified, our team acted immediately: the water issue was addressed within hours the same day, and the following morning, the HVAC technician confirmed that the air conditioning outage was due to a blown fuse, which was promptly repaired.
  While unforeseen maintenance issues can occasionally arise in any home, we are committed to resolving them as quickly as possible once we are informed. We appreciate your understanding and are glad that you otherwise found the property beautiful and enjoyed time with your family in the mountains."

• Everything and more!

  5/5

  We booked the home for a week stay to visit with family and it was fantastic. The home was clean, maintained, very spacious, the amenities were great, beds were comfy, morning and evening views were spectacular from the upper deck, and we had a really great time. I was a little concerned about internet connection (I work from home/wherever I am) as some reviews had mentioned they had issues with non-working Wi-Fi/no internet connection HOWEVER I had not one issue the entire time we were there. It was fast and reliable. We will definitely book with them again in the future.

• 4/5

  The property was great however, the air conditioning was not working the first night and we had to open the windows to get any cool air. I contacted the maintenance person and she sent someone out the next day and they got the air fixed. I asked her to ask the owner if they could do something about the inconvenience for being without air the first night and I did not get any response.

  *This review was originally posted on Vrbo

• Rail bike trip

  5/5

  Beautiful house. Lots of room for our party of 8Would definitely recommend and stay again.

  *This review was originally posted on Vrbo

• Hidden Gem

  5/5

  We loved the mountain views. Beautiful Cabin with lots room. We enjoyed the movie area and ping pong table. We had a small issue with the water when we first arrived but we talked to the property manager and the owner got it resolved even though it was a holiday weekend and we are greatful for that. This house is stocked with everything you could need in the kitchen. We will definitely be back next year.

  *This review was originally posted on Vrbo