Cozy Retreat < 4 Mi to Sugar Mountain Resort!

Reviews

• Comfortable Condo

  5/5

  We loved this condo! The master bed was so comfortable and everything you could think of was provided. The building is going through renovations and there were men working outside on the balcony and on scaffolding. Didn’t allow us to use the balcony or have much privacy, but that wasn’t the owners’ fault. The building manager said it is a long-term renovation on the building so you may want to check if they are finished if that would bother you. The condo itself was fabulous! Thanks for a great weekend!

  *This review was originally posted on Vrbo

• Beautiful change of scenery!

  5/5

  Condo was was perfect. 4 seniors getting away for rest and to enjoy the colors! Great communication between our contact and us!

  *This review was originally posted on Vrbo

  Manager's Response:

  From the Owner: "Thank you so much for the kind words. I always appreciate hearing when people enjoy their time at my place."

• Nice views

  5/5

  Place nice, beautiful views!

  *This review was originally posted on Vrbo

• Was ok

  4/5

  The water in the back of the toilet runs constantly. In the main bedroom. We did see a roach im just hoping none went home in our bags. The worst part is the set up of the condo. I’m not sure why a fireplace would be set there right as you turn the corner. We bumped the edge with our toe a few and it’s a very poor design. But looking at pictures from other condos there they all share that same terrible design with a fireplace right in the middle of the floor. I didn’t read the listing very well as you have to park down the hill and get a shuttle to the top unless you are a resident there. Then you can park in the lot. So when we leave and come back you have to let the guard know you need a shuttle to the top. Unless you are in primo condition there is no way you can walk to the top. It did have great views but they were sand blasting the side of the building and it was blowing around. And evolve that manages it. You will have to strip your beds, empty all your trash, place all your dishes in the dishwasher and start it and be sure to put your towels in the floor prior to leaving. Not sure why you pay a cleaning fee if you have to clean up everything before you leave. I don’t have a problem with placing my dishes in a dishwasher or towels in the floor. But not sure why I’m emptying trash cans and stripping beds when I have to pay a cleaning fee

  *This review was originally posted on Vrbo

  Manager's Response:

  Owners response: "Thank you for writing such an insightful review. I had no idea that the toilet was running, so I had a new tank built shortly after seeing what you wrote. Thanks for that.
  
  As for the design, I think it's more of a preference. I love having the fireplace in the living room, especially while I'm relaxing after a day of skiing or after a trip to the pool. I do plan on making some significant updates in the coming years, but until then, the layout will be that of the traditional setup.
  
  The parking is subject to capacity. I, as an owner, even have to park at the lower lots and use the shuttle from time to time. The shuttle has always been utilized whenever parking is needed for the lower levels and is usually very quick to get me to my vehicle.
  
  As for the sandblasting goes, I'm sorry for that. I know it was a bit much to take during your stay, however, the updates are much needed to preserve the building. Next, they'll be resurfacing the entire structure.
  
  Relating to the list of things I ask guests to do on the day of checkout, I've only tried to ask for things that will help keep things running smoothly. The dishes being placed in the dishwasher and taking the trash to the chute are specifically requested in order to prevent bugs from finding their way to my place. Stripping the beds helps my housekeeping team quickly gather the linens and towels to get them washed and prepped for the next guests. These items help tremendously when we have back-to-back reservations (when a guest checks out and then another guest checks in on the same day)."

• Family vacation

  5/5

  Property had a great view. Located in a great area. Great for the family.

  *This review was originally posted on Vrbo

  Manager's Response:

  From the Owner: "My family loves being there as often as we can, so I'm happy to hear that yours had a nice time."