Sunny Sapphire Townhome w/ Resort Amenities!

Reviews

• Mountain Getaway

  4/5

  Very clean condo inside! Needs a little attention to the outside with excessive leaves on the upstairs deck. Nice touch with the snack tray provided. Easy check in and out.

• NC Stay

  3/5

  Property inside was clean. The exterior of the property was a mess.....weeds everywhere. The grill on the back deck was a mess and there was food grease on the deck because the grill had no drip pan. The downstairs master suite was extremely damp. The bedding in the unit needs to be replaced including the mattress. We moved from the master suite up stairs because of the dampness and the condition of the bedding.

  *This review was originally posted on Vrbo

  Manager's Response:

  Hi Don, we passed your comments on to the homeowner who would like to share the following: We do our very best to uphold high standards of hospitality for our property and provide all of our guests with an exceptional experience. Thank you for taking the time to leave your review.
  - In understanding your concern, we've made several attempts to contact the HOA about the overgrown weeds, and they assured us that they would send someone to address the issue. As we share your concern and do not consider this situation acceptable, so we decided to take action by removing the overgrown weeds ourselves.
  - Thank you for your valuable feedback on the drip pan. We have already purchased a new one as well as a new sheet for the master bedroom.
  - We appreciate your input and will be visiting the property next week to assess and remedy the issue of dampness that you mentioned.
  We do all we can to make our home the best possible experience, and we look forward to this property hosting many satisfied guests.

• Wonderful Accommodations!

  5/5

  Immaculate and well stocked. Very comfortable furniture. Quiet setting for enjoyable meals on the balcony! Close to amenities, restaurants and shopping in Cashiers and Highlands!

  Positive:

  Negative:

  *This review was originally posted on Vrbo

• Close but no cigar

  4/5

  This Cottage inside is very nice. Nice covered deck with grill and outdoor seating. We were surprised that the master bedroom had no closet and no where to hang clothes except for a couple of hooks. Also the driveway is in bad repair. Deeply scraped rock marks on the front bumper. And the location is very close to Hwy 64 and noisy during the day.

  *This review was originally posted on Vrbo

  Manager's Response:

  From the owner: "Hi Tammy. Thanks for the review. The closet is in the master bedroom. It is pretty large, with plenty of room to hang an entire wardrobe for a couple and lots of storage. We don't have a driveway; it's a townhouse with multiple parking spaces for our guests. We're also set quite a bit back from Highway 64, surrounded by lots of trees and ponds for a serene setting.
  We encourage guests to reach out to us while they are in residence with any issues so that we can address any concerns quickly for a most comfortable stay. However, we did want to mention that we didn't find any evidence of anyone staying during the time of your booking. It's possible that your review might be intended for another property. Nevertheless, we truly appreciate your kind words and want to assure you that we take every guest review seriously."

• Good location in peaceful setting

  4/5

  Enjoyed our 5 nights here. Good location for exploring local area.

  House has plenty of features to facilitate your self-catering vacation.

  A visit to the lovely town of Highlands is well worth it.

  If you’re a golfer, must try Sky Valley a few miles to the west of Highlands.