Home with Outdoor Oasis in Downtown Raleigh!

Reviews

• Cute and Comfortable

  5/5

  Check in was super easy. Owners were very courteous and informative!

  The home was very clean and cute!

  *This review was originally posted on Vrbo

• Average stay

  3/5

  Easy check in, although I don’t think security system works as I did not disarm and nothing happened. Home decorated cute, only one tv in the house in main living room, home needs deep cleaned, kitchen drawers were a mess with only a few towels that were dingy, full drawer of Tupperware lids but no containers, only 2 coffee pods for Kureg which needed cleaned and new filter, dropped toy under couch and it was disgusting under there, everything sits really low to the ground ie toilets, beds, couch. Under bathroom counter wall and baseboards were very dusty, beds not very comfortable, need new bathroom towels & washcloths.And I’m still fighting with company and my financial institution as I was double charged for my complete stay and they both say it’s the others fault.

  *This review was originally posted on Vrbo

  Manager's Response:

  Hi Cyndi, your review is greatly appreciated, and we're thankful for your time sharing your experience. Upon reviewing your feedback, we've connected with the homeowner, who wanted to address a few points:
  - Thank you for choosing our Raleigh home. We value your feedback and apologize for any inconvenience. We take guest comments seriously and are committed to improving the overall experience.
  - We are sorry to hear about the issues you encountered, including the security system, cleanliness, and the lack of certain amenities. Your comments regarding the condition of the home have been shared with our housekeeping team, and we have scheduled a deep clean to ensure that these issues are thoroughly addressed.
  - Regarding the double charge, we understand the frustration this has caused. Please know that the issue with your financial institution was resolved after you submitted your review.
  - We value your input, and your feedback serves as a valuable tool for us to improve our services. We hope to have the opportunity to welcome you back in the future and provide you with a much-improved experience.

• Cute house

  4/5

  Great outdoor space, nice location.

  *This review was originally posted on Vrbo

• Average stay

  3/5

  Easy check in, although I don’t think security system works as I did not disarm and nothing happened. Home decorated cute, only one tv in the house in main living room, home needs deep cleaned, kitchen drawers were a mess with only a few towels that were dingy, full drawer of Tupperware lids but no containers, only 2 coffee pods for Kureg which needed cleaned and new filter, dropped toy under couch and it was disgusting under there, everything sits really low to the ground ie toilets, beds, couch. Under bathroom counter wall and baseboards were very dusty, beds not very comfortable, need new bathroom towels & washcloths.

  And I’m still fighting with company and my financial institution as I was double charged for my complete stay and they both say it’s the others fault.

  Manager's Response:

  Hi Cyndi, your review is greatly appreciated, and we're thankful for your time sharing your experience. Upon reviewing your feedback, we've connected with the homeowner, who wanted to address a few points:
  - Thank you for choosing our Raleigh home. We value your feedback and apologize for any inconvenience. We take guest comments seriously and are committed to improving the overall experience.
  - We are sorry to hear about the issues you encountered, including the security system, cleanliness, and the lack of certain amenities. Your comments regarding the condition of the home have been shared with our housekeeping team, and we have scheduled a deep clean to ensure that these issues are thoroughly addressed.
  - Regarding the double charge, we understand the frustration this has caused. Please know that the issue with your financial institution was resolved after you submitted your review.
  
  We value your input, and your feedback serves as a valuable tool for us to improve our services. We hope to have the opportunity to welcome you back in the future and provide you with a much-improved experience.

• Charming home, excellent location, excellent hosts

  5/5

  I will definitely stay here again - this house felt like a well-kept home, with attention to detail everywhere you looked - beautiful natural light, plants, and personal touches. The first floor master and 2nd floor bedrooms made it easy for our group of 3 adults to have private space, while the kitchen/dining room/outdoor spaces were inviting for when we were together. The location can not be beat - an easy 1/2 mile or so to the Transfer Food Hall and Downtown. Hosts were responsive, and helpful when needed even for a basic thing.

  *This review was originally posted on Vrbo