Fire Pit & Forest Views: Secluded Murphy Cabin!

Reviews

• Murphy Cabin

  1/5

  Upon arrival at the cabin the first thing we noticed was some garbage left on the porch and one of the chairs had the seat ripped out. Inside the cabin was a nice one bedroom, clean, but there were some issues. First the Mr. Coffee maker had a filter with used coffee grounds left in it for what had to be at least a month, moldy and dried, very nasty. The Keurig coffee maker had water with algea left in it. No toaster. There was a sauce pan with cooked food in it that had not been washed left in the cabinet. The dishwasher had dishes left in it, no dish towels, only one wash cloth. The mattress sagged in the middle so bad we were both having to sleep on a slope and mattress is thin and very uncomfortable.

  *This review was originally posted on Vrbo

  Manager's Response:

  Owner's response: Donald, It is our mission to provide a 5-star experience for all our guests, and we are disappointed that this didn't work out that way.
  - We have had some issues finding a good cleaning crew and are sorry that you found some things that would not have met our standards. We will talk to the cleaning crew to ensure that each guest walks into a home that is 100% clean and sanitized.
  - We will be taking care of the mattress and hope our next guest finds it comfortable.
  - We do not have a toaster and there is not one listed in our amenities, we're sorry for the inconvenience.
  We truly go above and beyond for our guests, and we are confident that future guests will have excellent stays! We will continue to deliver the 5-star experiences we are known for.

• Great place

  5/5

  Great property

  *This review was originally posted on Vrbo

• Cabin

  3/5

  This is a secluded getaway. Lock mechanism wasn’t working correctly and couldn’t get ahold of owner. Property manager wasn’t able to help. Well water has strong sulfur odor even after draining hot water heater. We didn’t bathe for two days bc of the smell. Dishwasher not unloaded from past renters. Blankets needed washing. Adequate decor, but needs cord management for tvs especially if children were there.

  *This review was originally posted on Vrbo

  Manager's Response:

  We truly appreciate you sharing your thoughts about your recent stay. Your feedback is essential to us, and we've relayed your comments to the homeowner, who would like to address the following:
  
  Regarding the lock mechanism, I visited the cabin shortly after your stay and found it to be functioning correctly. The lock is new and designed to be simple to use. However, if incorrect codes are entered repeatedly, it will lock out for 30 minutes as a security measure. I apologize for any frustration this caused and will ensure future guests receive clearer instructions to avoid similar issues. Please note that I promptly responded to your messages during your stay, and we regret any issues that were not resolved to your satisfaction at that time. The odor of the water is a common occurrence with well water in the area, especially if the cabin has been unused for a few weeks. Draining the hot water heater typically resolves this, and we are exploring additional measures to mitigate the odor more effectively in the future. I am very sorry to hear about the state of the dishwasher and blankets. This does not meet our standards, and I have addressed these concerns with our cleaning team to ensure such oversights do not happen again. We also understand your concern about the TV cords, especially with children around. While there are limited options due to the setup, we will look into potential solutions to improve safety and aesthetics. Your feedback is invaluable in helping us improve. We hope you will consider staying with us again so we can provide you with a seamless experience.

• Long weekend

  5/5

  Wonderful stay. Love how secluded and quiet this place is! Awesome contact with property owner!

  *This review was originally posted on Vrbo

• Nice getaway

  5/5

  Perfect cabin for 2 people. Nice and quiet, not too far from town. Would definitely stat again.

  *This review was originally posted on Vrbo