Secluded Hampstead Vacation Rental with Deck!

Reviews

• Lighthouse Landing

  5/5

  We had a wonderful experience, this being our 2nd time here. Linda is very accommodating and responsive. It's a comfortable and cute house and the beds are very good. Looking forward to next year's stay.

  Manager's Response:

  From the owner: "Thanks for staying with us Janice. We're glad you enjoy our home as much as we do. We will look forward to seeing you again next year. Enjoy the rest of your summer."

• 1/5

  I don’t know were to start or even if people are gonna believe what happened to my family and I while staying at that property.

  When I first walked in I felt a weird vibe. I felt like someone pushed me and when went outside to bring the luggage I asked my girlfriend to check my back because it was burning more like sting. So I lift up my shirt and I had a scratch. I didn’t pay no mind but later that night weird things started happening. My mother felt like someone grabbed her legs and push her feet up. My youngest child had horrible nightmares in the same room where my mother was sleeping at.

  The whole time while we were staying at that property we had weird vibes. You know you could just feel something was off. One of the things I do want to mention. The fridge was cover with mold. The master bathroom had blood stains in the shower, towels had a musty smell.

  In the room where my kids were staying there was a ball of hair under the pillows. My bed had hairs under the blankets it was like they never changed them. One of the closets had a terrible smell.

  They had a door locked i could never find the way to find out what was inside that closet.. we left unhappy and disappointed from that place we had never experienced anything like that.

  *This review was originally posted on Vrbo

  Manager's Response:

  Hi Ashley, we take guest feedback seriously and passed your comments on to the homeowner who would like to share the following:
  - We're sorry you didn't enjoy your stay at Lighthouse Landing. In our 15 years here, we've never experienced anything paranormal—though we've had the occasional scare from curious deer on the back deck.
  - The issue with the fridge shelf was our oversight. Before we left in May, we defrosted and unplugged the fridge but forgot to prop open the door. The cleaning staff missed this during their inspection, as it wasn't plugged in and hadn't been used until now. It has since been cleaned for future guests.
  - Regarding the blood in the primary bathroom, the photo you sent showed bright red blood with water droplets on the door. There was no one in the house for two days before your arrival, so this was puzzling to us. The house has been thoroughly cleaned since your departure.
  - Concerning the unmade beds, musty towels, and hair under the pillows, we offered to send our cleaning team in the morning or you could've used the washer and dryer if you wished.
  - The locked closets contain our personal belongings and are off-limits to guests, which is common in vacation rentals.
  - We also offered the option to call Evolve to discuss your concerns, but unfortunately, they didn't hear from you despite their attempts to reach out several times.
  We do all we can to provide an excellent guest experience and we look forward to hosting many satisfied guests.

• Well provisioned with nice decor

  4/5

  Lots of spaces, inside and outside, to enjoy the warm decor and comfy furnishings. The beds were all quite high, so a challenge for shorter folks, but very comfortable.

  Manager's Response:

  From the owner: "We appreciate your review! We are so glad you enjoyed it, and hope you do a return visit."