Waterfront Hampstead Home: Dock & Waterway Access!

Reviews

• Ripped Off!

  2/5

  The house was beautiful and somewhat as expected. However, there isn't enough outdoor furniture. 4 plastic Adirondack chairs and 3 metal lounge chairs that had to be carried from the main floor of the house out to the dock gazebo area daily, as we were told not to leave them outside due to strong winds and the chance of them getting stolen. This is not a short walk. There was no electricity at the gazebo dock area. The broken jet ski lift was attached to the floating dock and made a loud metal scraping noise every time boats went by. There is a small Yacht club directly beside the gazebo so boats were constantly loading and unloading. Several screens were missing from the screened-in porch area, and the storm shutters constantly banged against the house due to not being tied back securely. On the fourth day of our extended 9-day vacation the water stopped working. This resulted in a major repair that would leave us without water for the remainder of our stay. We did not find this out until later in the day after being out on the water all day. We could not pack up and move to a new location (which we would have had to find one first) so we had to go out and buy several gallons of water just to be able to make it through the night to pack up to leave the following day. We asked for a refund which the owner has refused. When I spoke to the owner she said that the rental company Evolve would make that decision. Evolve has stated that the owner has refused the refund.

  *This review was originally posted on Vrbo

  Manager's Response:

  We take guest feedback seriously and passed your comments on to the homeowner, who would like to clarify the following:
  – The outdoor furniture available is shown in the listing photos, and the included map helps set expectations by showing the area, including the nearby yacht club. The dock doesn’t have electricity and isn’t advertised as having power.
  – The water issue stemmed from a leak that took three days to diagnose and required a costly repair that was unfortunately outside of our control. A hotel stay was offered, along with other options to help make the best of the situation. We’ve also noted your maintenance concerns and will keep this feedback in mind as we continue to care for the home.
  – We worked closely with Evolve on a fair resolution, and a refund consistent with industry standards was provided.
  The homeowner takes pride in creating a welcoming environment for guests. We’ll continue working together to provide a positive experience for all future visitors.

• Wonderful vacation at Spectacular Home

  5/5

  This home was perfect- the views are amazing. I spent hours each day sitting on the dock watching boats go by, looking for dolphins, fishing, watching the osprey nest next door, and just enjoying the beautiful views! Watching the boats launch next door was also fun, Bedrooms were very comfortable, and the great room area was furnished so that it fit our whole group. Lower level was perfect for our teens. The location is ideal for trips to Topsail, Wilmington, Carolina Beach, Wrightsville. Convenient to grocery stores and other shopping. I would highly recommend and hope to rent this home again.

• College Friends Mini Reunion

  5/5

  5 Friends of mine stayed in the house during our 5 day mini-reunion. They enjoyed the accommodations and said that they would definitely stay there the next time we gather here in Hampstead.

  *This review was originally posted on Vrbo

• Amazing stay close to our grandpa

  5/5

  The owner was so attentive and followed up with any questions as well as checked in on us to make sure we were comfortable. The house was immaculate and comfortable. The views were incredible and broight us so much peace

  *This review was originally posted on Vrbo

• Spectacular views!

  5/5

  Property is in lovely. neighborhood next to a small yacht club which gave us fun ententertainment! Also the house has great views of the Intracoastal waterway.

  The owner was easy to contact and gracious to answer our questions. The house and furnishings are a bit worn, but that didn't deter us from enjoying our surroundings. We WILL be back again.

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  *This review was originally posted on Vrbo