Ennice Cabin w/ Waterfall: Near Blue Ridge Pkwy!

Reviews

• Holiday getaway

  5/5

  Beautiful property, well appointed and setup. The waterfall in the back was much bigger than anticipated, and lended a peaceful ambiance to our vacation. About 20 minutes from quite a few restaurants, so accessibility was excellent as well

  *This review was originally posted on Vrbo

• A peaceful, comfortable break

  5/5

  Property is all good.

  *This review was originally posted on Vrbo

• Cozy place

  5/5

  Great place, great view, would stay again

  *This review was originally posted on Vrbo

• Fantastic

  5/5

  Beautiful, clean, relaxing, quiet place. We sat on porches the most time, also enjoying the beautiful sight and sound of waterfall. Love the room cabin has. Everything you need. Great location to towns.

  *This review was originally posted on Vrbo

• I was hoping for more.

  3/5

  I selected this house to be in town for a family reunion. The positioning of the rooms and space was fine. A very pretty house. When we first arrived the porch and steps were not cleaned off. I get it, they probably had the place cleaned after the last guest. The dishwasher was leaking water on the floor so I shut the water off so it would not cause anymore damage to the wood floor. Therefore I had to wash dishes all weekend. Not a huge big deal. The leather chair in the living room had a big tear at the head area. Yeah, I may get that if in your own home, but not where guest are paying good money for a special place to stay. The sheets in the queen bed did not seem all that clean so we washed them. I think it would be a nice touch if the sheets were upgraded to something softer. Also, I would make sure each bathroom had bath towels in there. There were not any upstairs. I did find them in the master closet. There was also a tear in master bedroom pillow.

  FYI- the Wi-Fi password is all lowercase. I did smell septic outside for some reason. There were at least 100 black bull ants in the upstairs bathroom. That was a bit freaky!! Also, if there were a few extra rolls of toilet paper upstairs, that would be convenient.

  The icemaker was not working. Had I known ahead of time, I could have brought ice with me. They had to of known it was broken because there were ice trays in the freezer.

  All in all not too bad, I just wanted to share ways they could make it much better.

  Manager's Response:

  Hi Beth, We wish you had contacted the Guest Contact during your stay to address any issues you were experiencing. We would have done everything we could to resolve them immediately so that you could enjoy the home we truly appreciate you sharing your thoughts about your recent stay. Your feedback is essential to us, and we've relayed your comments to the homeowner, who would like to address the following,
  
  Although we do our best to keep the outdoor area clean, if there are a few days between guest check-out and the next check-in, it is certainly possible for Mother Nature to affect the outdoor area once our cleaning crew has left.
  We were not aware that the dishwasher was leaking. We are now in the process of having it replaced.
  We are having the rip in the chair professionally fixed.
  towels are abundant and we have discussed with the cleaner to ensure that there are towels in each of the bathrooms.
  We have had no complaints about the sheets but have looped the cleaner in to be aware of this situation.
  The ripped decorative pillow has been removed from the master bedroom.
  The bathroom has been fully cleaned and no further issues of ants have been reported.
  The listing has been updated to show that the ice machine does not work but that ice trays are provided.
  We apologize for the mishap with the wifi password, it is posted inside the residence.
  We were unable to confirm that there was a septic smell, we will be aware in the future.
  While we regret our home was not up to your expectations, we are happy to report that no issues were reported by the guests who stayed the following weekend.