'East of the Sun' Beachside Apartment w/ Deck!

Reviews

• Good location but house needs fixed up

  3/5

  Property manager was helpful & responed quickly. But in text messaged before arrival we were told that after flushing toliet have to shake handle to keep it from running nonstop. Why not fix/replace toliet? And property on septic system so use water sparenly. Why this not on info for listing? Wooden floor boards have gaps & spot between kitchen & dining room where feels like sinking. When rain hard ceiling leaks in living room. Can tell happened before. Was told hairdryer can only be plug in outlet by diningroom table or will blow breaker. Kind of inconvenient for drying long hair and no mirror to see to fix hair

  *This review was originally posted on Vrbo

  Manager's Response:

  Owners Response: Your 8 persons & 3 dogs violated the max capacity (5 persons) of East of the Sun. Please note the property's maximum capacity is designed to ensure a comfortable and enjoyable stay for all guests. Unfortunately, your group size exceeded the specified limit of 5, impacting the overall experience and violating house rules and policies.
  - Further, you also exceeded the capacity for pets, which is two, and did not pay for the pet fee for your third dog.
  - Regarding the issues mentioned, our investigation revealed that the toilet was functioning properly, and there were no reported gaps or sinking floors. Breakers were not tripped due to hairdryers, and the minor leak of several drops was due to severe weather conditions.
  - We take pride in offering a beautiful East of the Sun, 30 yards away from beach access, where you can see the ocean and hear the waves on the shoreline. We provide a spacious deck, gas and charcoal grills, and beach wagon, chairs, an umbrella, and a children's sand castle play set for enjoyment at our beautiful Emerald Isle Beach.

• Relaxing getaway close to the beach

  4/5

  We had a wonderful time exploring Emerald Isle! Our property manager was very quick to respond to questions and concerns, and addressed them immediately. The condo was comfortable, and very close to the beach, but could have been a little cleaner for our liking. It was definitely a pet friendly place, and our dog loved it there. They also provided a bunch of beach gear, which was really appreciated, and helpful. We would definitely stay there again. Thanks for making our trip enjoyable!

  *This review was originally posted on Vrbo

• Matched the listing and worked out great.

  5/5

  Was easy to communicate with the property management. The unit was as described in the listing.

  *This review was originally posted on Vrbo

• Beach trip 2022

  4/5

  My family enjoyed our visit to the beach. The property is a short walk to the beach. Very close to shopping and restaurants.

  *This review was originally posted on Vrbo

• Great location Poor maintenance

  3/5

  Great location as far as beach access and accessibility! It has very great potential. The flooring had very large cracks in between pieces and not talking just a couple or few! there was a lot! There was mold on the bottom of the shower curtain. Bedroom closet door was falling off. The worst had to be the deck as the nails on the deck were sticking up so bad that I went and bought a hammer to drive them down so my 4 year old grand daughter would not get hurt on them! Also the patio furniture was extremely rusty! While there there was a person that checked in to another unit outside that refused to check in because her unit was dirty and had not been cleaned at all! The whole thing was kind of iffy because they allow pets and there was big pets there during our stay so if they are not cleaning properly it is my thoughts where are the pets sleeping? Our grand daughter ended up with bites on her arms and legs just thinking it could of been flea bites! Would not do it again but that is a shame with the potential the place has and the price it cost!

  *This review was originally posted on Vrbo

  Manager's Response:

  Hi Delbert, thanks for taking the time to leave a review. After reading your feedback, the homeowner wanted to share the following:
  - We're glad to hear you enjoyed the location
  - The linens are provided to all our guests and are clean before each guest's arrival
  - We have new furniture and amenities, including new patio furniture and A/C's in every room for our guests' comfort
  - Emerald Isle is a premier destination. At East of the Sun, we have the most competitive rates and length of stay flexibility compared to other vacation rentals
  - We would also like to clarify that there are no cracks in the floor, no mold on the shower curtain, no exposed nails on deck, no unclean apartments, and no departing guests in the middle of the heavy season
  - Although East of the Sun is pet-friendly, we ensure there are no insects in the apartment
  Thanks again for reviewing your stay, and we hope you return to East of the Sun in the future!