Carolina Beach Home w/ Private Deck: Walk to Shore

Reviews

• vacation get away

  5/5

  Great weekend. The house was clean, welcoming and quiet. Very close to the beach as well as great restaurants and shopping.

  *This review was originally posted on Vrbo

• Great April trip

  5/5

  Great place - everything you need in a great location. Well-stocked, comfortable and steps to the beach. Outstanding communication. We'll be back - thanks!!!

  *This review was originally posted on Vrbo

• Excellent April trip

  5/5

  Great place - everything you need in a great location. Well-stocked, comfortable and steps to the beach. Outstanding communication. We'll be back - thanks!!!

• What looks to good to be true be careful it wasn’t. GOOD AT ALL !!!

  1/5

  Toilet not properly seated All guest recd bites at night, red Toney bugs on mattress, trash bins overflowing on arrival also they were out of our site behind the barn, floors were dirty-dusty, rodents or ? Criters behind the walls scurrying at night, showers mildew and surety on arrival, deck was sticky , mold problems throughout the house almost required hospitial or doctor visit. Due to lungs congested and unable to breath. Bedroom under the beds extensive evidence of dust bunnies, mold growing in showers , dehumidifier didn’t work , 2 guest required to use their breathing machine throughout the day, stove

  Was dirty on arrival, ewindows molding shows signs of mold dust, bedroom tablets. Moved and areas. Of water rotting evidence. Side room that was converted had poor insulation. Outside traffic and voices clearly heard while in the bedroom. Smell of urine in the bathroom that had the floating toilet bowl all in all this was the worst rental we have the nightmare we have in the past 30 years have rented houses in the mts , beach and this was the worst the mold, dust almost required. A guest to be rushed to the Hospitial this the party ended Friday verses Saturday. We

  *This review was originally posted on Vrbo

  Manager's Response:

  Thank you for your feedback. We are very sorry to hear about the issues you encountered during your stay, which certainly do not reflect the high standards we aim for. Immediately after your review, we inspected the property with our cleaning team, who reported no such problems.
  
  - To address the points you raised in your feedback: Over the past two years, we have invested significantly in upgrading the property, including installing new HVAC systems, water softeners, and purifiers, as well as encapsulating and insulating the crawl space with a commercial-grade dehumidifier. We've also made improvements such as new decks, fresh paint throughout, and a new driveway. Furthermore, we have taken proactive measures to ensure the safety and quality of the air and water in the property.
  -It's important to note that we lived on the property for half of last year without encountering any of the issues you mentioned, except for a single toilet lid that needed replacement. Additionally, our thermostat is equipped with humidity and air quality sensors, which would alert us remotely to any issues. We never received any alerts during your stay, which further adds to our confusion regarding the discrepancies between your experience and our observations.
  
  Nevertheless, we take your feedback seriously and are committed to improving and ensuring such situations are not repeated. We regret not being informed of these issues during your stay, as we would have taken immediate action to resolve them. We hope that you will consider giving us another chance in the future to provide you with the exceptional experience that we strive for.

• Nice quiet location

  5/5

  This listing is as pictured and advertised, we will seek to book again at this same location in the future. I like the somewhat vintage vibe and charm.

  *This review was originally posted on Vrbo