Serene Creekside Cottage Near Asheville: Fire Pit

Reviews

• Cabin stay

  4/5

  We enjoyed the cabin and it was just as the photos showed and per the description.Location, nature opportunities and amenities nearby were all good.Would stay again!

  *This review was originally posted on Vrbo

• Cabin stay

  4/5

  We enjoyed the cabin and it was just as the photos showed and per the description.

  Location, nature opportunities and amenities nearby were all good.

  Would stay again!

• Great location and a peaceful spot.

  5/5

  We loved the cute cottage. Listening to the babbling brook all night was exactly what we needed. We so enjoyed coffe on the deck and hiking the waterfalls nearby. The short trip to Asheville for dinner was perfect. We hope to stay again!

  *This review was originally posted on Vrbo

• Perfect getaway

  5/5

  This cabin is exactly what we wanted. We wanted quick access to the Parkway and it definitely had that! The cabin was cozy, clean and was even better than the description. After a long day of sightseeing and hiking it was perfect to sit on the deck with a glass of wine and listen to the creek. We are looking forward to another stay in the future!

  *This review was originally posted on Vrbo

• Disappointed

  2/5

  On reading the reviews, we assumed this would be a pretty nice place to stay. But upon arrival the odor of mildew was overwhelming. I emailed evolve saying I didn’t think we could stay all four nights, but they never responded. After a day or so the smell was a little better. Probably because we had the air conditioner going, drawing some of the moisture out. But everything felt damp, even the pillows and sheets.

  The bed was awful. It’s sunk in so badly that it was a struggle to roll over or crawl out. I tried the other beds but they were hard as rocks.

  The only TV was maybe 20 inches. We had to move the couch up 6 feet to be able to see it. Everything was just terribly outdated.

  Call it vintage if you want, but it seemed more like old stuff that no one wanted anymore.

  It says it’s located right off the Blue Ridge Parkway but that was at least a 20 to 30 minute drive away. And speaking of drives, it’s not a very nice ride in. Lots of trailers with their entire property filled with junk cars.

  Really the only thing I can say nice about this place is the creek was charming. The first night it stormed and between that and the babbling creek, it was really serene.

  I just don’t understand the positive reviews.

  And as much as I dislike leaving this negative review, I think it’s only fair for other people to know so they don’t spend that type of money and end up dissatisfied.

  Oh yeah, beware of the host fee. That almost doubled the nightly rate.

  *This review was originally posted on Vrbo

  Manager's Response:

  Hi Melody, we take guest feedback seriously and passed your comments on to the homeowner who would like to share the following:
  - We strive to provide our guests with a great guest experience, so we were both surprised and disappointed to hear your feedback and want to take a moment to address your concerns.
  - We are sorry to hear that your stay did not meet your expectations.
  - We regret that you experienced an odor upon arrival. We did not receive your email and wish you had brought this to our attention when we spoke on the phone the morning after you checked in. We're glad to hear that after a day or so, the issue was alleviated. We perform regular walkthroughs to ensure everything is in order and did not notice any odor prior to your arrival.
  - We understand that bed comfort is subjective. Our mattress is a $900 Puffy mattress that is relatively new and generally receives positive feedback. We have slept on it ourselves and found it comfortable. The other beds are firm, which some guests prefer.
  - We take our listing accuracy seriously and use professional photographers so we can be sure that our images accurately reflect our property and guests can decide before booking if the home, decor, and furnishings meet their expectations. It is important to note that our listing includes a photo of the TV, but we're sorry if it didn't meet your expectations.
  - Our property is indeed located in a scenic area near the Blue Ridge Parkway, which is only a short 5-mile drive away. Though it does require a drive through rural areas, the natural surroundings are part of the charm that many guests enjoy.
  - The pricing structure, including any additional fees, is clearly stated at the time of booking. We strive to provide value for our guests.
  We strive to create a comfortable and welcoming environment for all our guests, and we regret that your experience was not up to par. We appreciate your positive note about the creek, and we hope you were able to enjoy that aspect of your stay.
  Thank you again for your feedback. We will use it to make necessary improvements.
  We do all we can to make the best possible stay, and we look forward to this property hosting many satisfied guests.