Burnsville Apt w/ Deck in Pisgah National Forest

Reviews

• 5/5

  Peaceful and beautiful views

  *This review was originally posted on Vrbo

• Needs updating

  2/5

  I was looking for a retreat in the mountains with the amenities from home. The pictures looked good, so I went with this property. The views from the porch were in fact breathtaking.

  The beds were very uncomfortable. There was a significant water stain on the king mattress. The other room also has a very outdated mattress that made my back hurt. The kitchen appliances are also very outdated and have paint chips and rust stains on them. I feel the kitchen accessories are all very worn and would benefit from getting new dish ware and kitchen utensils and such. This is the most “vintage feeling” property I have ever stayed at.

  On top of all that, the house rules included stripping your own linens and washing towels prior to check out. I travel with small children and just don’t have time for all that. I still did it so that I would not get a bad rating. We also had to take our garbage with us to a site a few miles away. I have stayed in the mountains before and have never had to do this myself. I believe that should be covered by the cleaning fee and such.

  I would not stay at this property again. It needs a lot of updating and was overall uncomfortable and outdated.

  *This review was originally posted on Vrbo

  Manager's Response:

  Hi Elizabeth, we're sorry to hear your stay did not meet your expectations. We followed up with the homeowner after reading your feedback, and they wanted to share the following:
  - The king-size bed is a Sleep Number bed with adjustable comfort settings. We'll address the issue with the stained mattress to ensure it doesn't pose any inconvenience to future guests. We sincerely apologize for any discomfort this may have caused.
  - While there is a minor chip on the stove, it is otherwise in excellent condition.
  - The rust on the refrigerator's bottom edge will be repaired as well.
  - We have reconsidered the instruction for washing the towels and will handle it ourselves moving forward.
  - Additionally, we will no longer ask guests to take their garbage to recycling centers due to our remote location.
  We are dedicated to providing a pleasant and hassle-free experience for our guests, and your feedback helps us improve.

• Relaxing getaway!

  5/5

  The property had amazing views of the mountains! House was clean and well organized! Absolutely loved our stay!

  *This review was originally posted on Vrbo

• Burnsville

  5/5

  Great place and great view!!!

  *This review was originally posted on Vrbo

• Keon’s Cabin

  5/5

  Great place! Unbelievable view.