Pet-Friendly Retreat w/ Patio in Bolivia!

Reviews

• Very nice place in quiet neighborhood

  5/5

  This was nicely done and in a quiet neighborhood. Away from beach but very spacious and adequate for our trip. I ended up adding an extra night at the last minute and the owner was easy to reach and accommodated me with no issues.

  *This review was originally posted on Vrbo

• Water Damage

  1/5

  This property was flooded out the day before I booked my stay. After realizing the property had visible water damage marks on the doors and the linen closet smelled musty I reached out to the property manager. The furniture also had been hit with water damage as well and then placed back in the “updated and repainted air b&b” when those drawers were opened i was unbelievably upset the mold that was growing in those drawers, i had been breathing that in and im pregnant and after speaking with the owner of the rental she said she tried to take the property off the market and knew it was flooded and tried to 4 dehumidifiers up until the day i got there. the towels were never washed . The shower was visibly dirty. The silverware was still packaged together. It was all just tossed together. After going back and fourth with evolve and the property owner I requested a refund in which evolve wasn’t willing to finish their process and the property manager had no idea how to go about the refund. She said she was very new to this but never understood or acknowledged the host fees that evolve charges the guests. Overall it looks great from pictures but I won’t ever stay here ain’t and I for sure won’t recommend it or evolve.

  *This review was originally posted on Vrbo

  Manager's Response:

  Homeowner's Response:
  "Hi Amanda, thank you for sharing your feedback. We're sorry to hear that your experience was not as expected. As mentioned prior to your stay, the property did face flooding due to a storm, and we were running dehumidifiers to address the water damage. We want to note that you were aware of the condition when you booked, which was acknowledged early in your stay. All the towels, linens, and silverware were new, but we apologize if they did not meet your expectations. We appreciate your feedback and will use it to improve the guest experience moving forward."