Sunny Apex Vacation Rental w/ Pool Access!

Reviews

• 4/5

  Host was very responsive, it was clean and the location was perfect.

  *This review was originally posted on Vrbo

• Apex

  5/5

  Great location, close to all stores,,excellent neighborhood, ould recommend to all.

  *This review was originally posted on Vrbo

• Too bad about the loud neighbors

  4/5

  The place was cute and clean, no complaints, but the people who live upstairs woke us up at 6am every morning by stomping around for an hour. Not being able to sleep in really killed the *vacation* vibe. But the park a couple streets away is BEAUTIFUL. If you don't mind waking early this place is definitely nice but if you want to sleep in I'd go elsewhere.

  *This review was originally posted on Vrbo

• Short underwhelming stay

  3/5

  We were very underwhelmed with this property, it had the barest of amenities, was not quiet as it abuts the hosts house, have no private outside areas (it is shared with the homeowner) and lacked several basics such as ice trays, silverware and dishes. Only two bath towels were provided, no kitchen or hand towels. We did learn there were some dishes in the unloaded dishwasher.

  The biggest complaint is how the listing lists pool access. You do have access, and it is a beautiful private community pool, but it took us several texts and calls, including to the management company, to receive access. Communication with the owners is average, at best.

  Honestly, it is a good value for its price, but be prepared to supply your own amenities and be proactive and ask days in advance for pool access.

  *This review was originally posted on Vrbo

  Manager's Response:

  Hi Tom, we’re sorry to hear that your stay didn’t meet your expectations. We followed up with the homeowner after reading your comments, and they wanted to share the following:
  
  - Additional towels and kitchenware are always available. The towels were stored in the room cabinet, and kitchen items were located in the kitchen cabinets. We're sorry the pool key wasn't in its usual spot on the living room wall, but we ensured it was returned to you as quickly as possible. We always encourage guests to contact their local guest contact during their stay so that any concerns can be quickly addressed for a more comfortable experience.
  - The home does share an outdoor area with the main house, but the homeowner typically avoids using the space when guests are present to allow for privacy. Our listing reflects that the homeowner may be present during your stay and we ask that guests thoroughly review the listing before booking, to ensure they find the perfect vacation home for their needs.
  
  Thank you for your feedback, which helps us continue to improve.

• Inaccurate listing information

  4/5

  Neighborhood is beautiful. Apartment was clean. But the listing was very inaccurate.

  1. Says it sleeps 4, but only sleeps 3 (futon is too small for two people).

  2. Says there is pool access, but there was no information on how to use it. I sent two separate messages asking for it with no response.

  3. Communication was terrible. Received no response after sending two messages.

  *This review was originally posted on Vrbo