Deck & Lake Views: Modern Eagle Rock Gem

Reviews

• 5/5

  We were close to our favorite fishing spot: Roaring River and familiar drive to Branson. Rooms were clean and very comfortable living and kitchen.

  *This review was originally posted on Vrbo

• Renter Beware!

  2/5

  I rented this house specifically for the amount of beds they offered. There were 6 beds upstairs and 3 beds downstairs in the basement. It seemed perfect. It was close to town and right on the lake. We were about 1 hour away from Eureka Springs when we received a text from the owner telling us there was a problem with the gutter system a couple days prior and it caused water to get into the basement as well as a "smell". The owner stated they put a humidifier and a fan in the basement and it's helping. Upon arrival, the house smelt like complete cat urine. We went down to the basement and the basement was even worse. The carpet was drenched with stains all over it. The humidifier and fan in question were in the very back not doing much at all. There was standing water in a hole as well as exposed wiring. I did not feel comfortable allowing anyone to sleep down there due to the potential health risks from who knows how many leaks. Thankfully we were able to all make sleeping upstairs work but it was not comfortable for quite a few people. I reached out to get some sort of partial reimbursement since we were unable to use half of the living space and weren't made aware until the day of which caused us to not be able to find anywhere else to go, and got declined. Bottom line is if you rent this house for the number of beds, beware of the basement having potential health risks for anyone that sleeps down there from who knows how many floods they've had.

  Manager's Response:

  The right vacation home is everything, and we're disappointed if this wasn’t the one for you. We followed up with the homeowner after reading your feedback, and they wanted to share the following:
  - A rainstorm the day before your arrival caused unexpected water in the basement due to a dislodged gutter. We had a cleaning crew out the same day to clean, dry the carpet, and set up a dehumidifier to help with the moisture.
  - We let you know about the issue before check-in to be transparent. We’re sorry that the smell and condition of the basement impacted your stay more than expected.
  - The basement includes two full-size beds and one twin bed—we’ll be updating our listing to make sure that’s clearly stated.
  - We’ve since been back to the home and checked in with other guests, and no further concerns about the basement have come up. We'll keep monitoring it closely moving forward.
  Thanks again for your valuable feedback as we continue working to improve the experience for future guests.

• 5/5

  Lovely, comfy home with so much space! Very clean, comfy beds, plenty of bathrooms with nice towels and hot water. Enjoyed the extras like board games, puzzles, and ping pong table, back porch with lake view. Excellent location for daily trips to Eureka Springs, Promised Land Zoo, Roaring River, Dogwood Canyon, Silver Dollar City, and Branson - and of course sits on Table Rock Lake with swimming and boat launch a skip away (hosts even provide beach towels!). Groceries not too far away, some great cafes in area including Depot Diner in Golden.

  *This review was originally posted on Vrbo

• Great layout and location to Marina

  5/5

  This home worked out well for us. Loved the number of bathrooms. Helps so much when coming in off the lake. The only problem we had was the really dirty, grease filled outdoor grill. And maybe even the neighbor that kept walking up to front porch dropping off his trash in the trash barrel. It was so full we had to take trash with us.

  *This review was originally posted on Vrbo

• A nice, mostly private escape

  4/5

  Overall, the trip was great. The location of the house in Eagle Rock and the surrounding nature was the exact reason we choose this house, along with its private setting. We were not aware, however, of another house or property being built practically in the backyard, with workers occasionally stopping by to work on it (including with a bulldozer at one point), but overall it didn’t affect the trip too much. Other issues we encountered were: a dead automatic door lock which needed battery replacement while we were there in order to lock the door when we left the property, a dirty grill which we had to buy supplies to clean ourselves, and a hot tub that would not heat up. While these issues definitely weren’t ideal, quick and easy communication with the host solved our door problems, and while the others were a bummer we were still able to enjoy the gorgeous area and our trip as a whole.

  *This review was originally posted on Vrbo

  Manager's Response:

  From the owner: "Hi Jacob, we are sorry about the inconveniences mentioned. The construction is out of our control, the hot tub just needed the cover on it to warm up, and we will mention to our cleaner that the grill needs to be checked every time. And thank you for working with us to get the batteries replaced on the front door. This is our first short-term rental, and we are learning a lot as we go, so thank you for your feedback, which helps improve the stay of others."