'Wildlife Lodge' Columbia Retreat off I-70!

Reviews

• Think twice

  2/5

  The lower level flooded twice during a 4 night stay. Per owner, blamed on female personal products being flushed. Not our issue during our stay. Lighting didn't work in dining room or family room. Most window cranks were broken so couldn't open windows. If crank worked, no screen. Bed still broken per previous review so not usable. Informed grill was usable. No tank of gas available but owner replaced when asked. Grill and area needed cleaning. Halloween candy found by grill...May rental! Possitives..7 bedrooms, 5 bathrooms, not all usable. Needs updates and MAINTENANCE!

  *This review was originally posted on Vrbo

  Manager's Response:

  Hi Lisa, we deeply apologize for any inconvenience experienced during your stay. Our utmost priority is to ensure a comfortable and enjoyable experience for all our guests. We understand your concerns and frustrations and appreciate you bringing them to our attention.
  
  We take maintenance and cleanliness very seriously. We have dedicated maintenance and cleaning teams readily available to address any issues that may arise promptly. However, we acknowledge that there were shortcomings during your stay, and we are committed to addressing them to prevent similar occurrences in the future.
  
  Regarding the flooding incidents, we understand the inconvenience it caused. While we strive to maintain the property's plumbing systems, we recognize that accidents can happen. We have taken steps to reinforce our communication with guests regarding the proper use of facilities to prevent such incidents in the future.
  
  As for the broken window cranks and other maintenance issues, we apologize for the oversight. We are actively working to rectify these issues to ensure all amenities are in optimal condition for future guests.
  
  Your feedback regarding the cleanliness of the grill area is duly noted. We will ensure thorough cleanings are conducted more frequently to maintain a pristine environment for all guests.
  
  We truly value your feedback as it helps us improve our services and maintain the high standards we aim for. Please know that we are dedicated to addressing these issues promptly to ensure a more seamless experience for future guests

• Inaccurate Photo Depiction

  2/5

  The photos of this place were beautiful! What we received was not. Musty rooms, ripped up sheets, broken drawers in the kitchen, filthy kitchen sink, old couches, dirty bathrooms, showers towels that smelled of smoke…I could go on. I came for a conference with 15 of my students, my husband, our daughter, and a co-sponsor and was left disappointed and quite frankly, pissed off. I paid a lot of money for junk, don’t stay here, find somewhere else where the property is accurately describe and managed appropriately.

  *This review was originally posted on Vrbo

• Good For Big Groups

  4/5

  We had a nice stay. Everyone had their own spot. The deck was nice to sit on as we had nice weather. The pool table was nice as well. I liked that there were two bedrooms to the left of the living room right when you walked in and also an accessible shower. For a person who has knee issues, it was nice not to have to climb into a tub for showering.

  While I know it goes with the decoration of the cabinet self, the six small stools around the “kitchen table” (which consist of three small tables lined up) would be difficult if there were older people or people with leg issues as they are small and low to the ground.

• Great place for large group!

  5/5

  The host was delightful, very kind and helpful, and available whenever we needed something. We loved our stay, it was outside of town and wonderfully quiet, but close to everything we needed, and was a great place to spend a weekend with a large group in town for a conference. It is an older home, but clean and restful. Beds were great, and plenty of bathroom space!

• Not what you think

  2/5

  Pictures on the website are not realistic of what you receive. If you like mold, mildew, stains, dirt, burnt out bulbs, dirty toilets, stained carpeting, stained linoleum, bird flop on tables, unclean air vents, bad smells, this is your place. I have this very well documented unfortunately you cannot post pics in feedback.

  *This review was originally posted on Vrbo