Bright Branson Condo, 3 Mi to Titanic Museum!

Reviews

• Needs repairs

  2/5

  We have used VRBO frequently and always had a good experience until now. This unit was very close to SDC but had major issues and was way overpriced considering those issues. The pictures looked nice online, but the unit had various problems with disrepair and poor/improper renovations and repair. Examples: the microwave over the stove was not only inoperable but dangerously supported to the wall with two bolts just in the drywall, not even anchored, the trim that held the door lock was not secured to the wall, the bunk room door had a hinge that wasn’t a door hinge so it wouldn’t close and there was a screw sticking out, the knob of that room was placed on backwards, the bathroom faucet was installed backwards, the floors were peel and stick so it sounded like you were walking on bubble wrap, the bunk room was midway through repainting (they had just obviously stopped in the corner, leaving a large section), bedroom doors didn’t latch, bathroom ceiling was peeling, the fan over the dining table had just a thick layer of caulking around it to the point it looked like stalactites hanging from it, also trim throughout was not nailed down. King size bed was so tight that you could not walk around the bed, and living room TV was missing its cord. It was like being in a college apartment when we could have stayed at a 4-star hotel for what we paid.

  *This review was originally posted on Vrbo

  Manager's Response:

  Hi Rebecca, the right vacation home is everything, and we're disappointed if this wasn't the one for you. We followed up with the homeowner after reading your feedback, and they wanted to share the following:
  - Our listing reflects the layout of the home, though we are sorry if this caught you off-guard. We pride ourselves on being transparent and accommodating to all guests and would have been more than happy to walk you through the exact layout of the home had you inquired during the booking process.
  - Our team works hard to ensure all amenities are working before every guest's arrival. We are sorry to hear you encountered some maintenance issues during your stay. We wish you had reached out during your stay. Our management team does its best to ensure the property is maintained. We appreciate your suggestions on areas of improvement and have shared them with our team for further consideration.
  - We do our best to set industry-competitive prices based on the property and surrounding area and use a dynamic pricing algorithm, which can fluctuate depending on the time of year or holiday season. We apologize if you didn't feel it was a good value.
  - While we do regret our home was not up to your expectations, we are happy to report that no issues were shared by the guests who stayed the following weekend.
  We are always looking for ways to improve the guest experience and your feedback is an important part of that process. Thank you for sharing your feedback!

• Not as described

  1/5

  The property has a lot of shady work done in it. For example lighting, shelves, wood work, electrical, and more. The property was not very clean. We found hair all over sheets, trash, and other stuff.

  *This review was originally posted on Vrbo

• Very clean and quiet location

  5/5

  For the price it's a really great stay.

  Beds for everyone and room to stretch out. Kids enjoyed the wii. A very clean and quiet location. 1st floor entry is very helpful for handicap access. Close to everything in Branson. Wifi worked great. Cleaning crew were very friendly and kind too.

• Great family rental

  5/5

  We enjoyed our stay. Had a great room for the kids with plenty of beds