Panoramic Condo w/ Resort Amenities & Marina Views

Reviews

• Great Views, Spacious Condo

  5/5

  Me, my husband, and three other couples stayed for our anniversaries. The condo was the perfect size for our group and the location is beautiful right next to the river.

  *This review was originally posted on Vrbo

• Great stay

  5/5

  We had a great time and enjoyed our stay there

  *This review was originally posted on Vrbo

• Absolutely loved this condo!

  5/5

  My family and I had a wonderful time staying in this condo. The location is beautiful and peaceful. The condo was clean and comfortable and had most of the things that we needed. I brought my own crockpot and griddle, but it had everything else we needed. The furniture in the sunroom is comfortable and made it easy for all of us to sit out there and enjoy the view. With the use of the ceiling fan and a portable fan that was there, we had no problem keeping the sunroom a comfortable temp for my daughters to sleep, even with the scorching temps last week. The rest of the furniture was also comfortable and in good condition. Probably the only bad thing was the stairs, but of course, we knew about that ahead of time. We will definitely stay here again in the future.

• 3/5

  Honestly, the condo needs a deep cleaning and some light maintenance. The place was comfortable and the a/c was great (it was extremely hot outside). The kitchen seemed nicely equipped but we didn’t prepare meals there. The space was great for 6 people. It wouldn’t have comfortably slept more than 6. The daybed on the porch has limited access to Heat & air. The views from the porch are BEAUTIFUL and we enjoyed it there in the early morning. Linens and towels were quite used. Would I stay again? Maybe. It was great to have 3 king beds and 3 full bathrooms. New linens/towels and a deep clean would would make this place great!

  *This review was originally posted on Vrbo

  Manager's Response:

  Hi Christie, we want our guests to arrive at a vacation home that is 100% ready for their stay, so we take the cleanliness of our properties seriously! We followed up with the homeowner after reading your feedback, and they wanted to share the following:
  - We use a cleaning service to have the home professionally cleaned before each guest's arrival. We wish you had reached out to the Guest Contact during your stay if there were any issues you needed addressing. We would have done everything we could to resolve them immediately so that you could enjoy the home.
  - Thank you for all of your feedback. We have had the home deep cleaned since your stay. We appreciate your honest feedback as it gives us the means to improve and provide 5-star experiences moving forward. We will pass along your feedback to the cleaners so they can look into the items you mention and address them for future guests.
  - While we do regret our home was not up to your expectations, we are happy to report that no issues were reported by the guests who stayed the following weekend. Thank you for taking the time to leave a review.
  Your feedback is important to us, and we appreciate the opportunity to address these concerns!

• Average stay

  3/5

  Property has designated parking spot which was small for our minivan. Backing up especially if another minivan was parked next to ours was difficult. Property was as described. 3rd floor stair with no elevator was expected. Door handle on front door was loose. Wood plank flooring was raised in some areas and separating in areas. I chose this particular condo for the extra sleeping/sunroom area, but it was terribly hot. The ceiling fan did not work to help circulate the air, so it was unusable. The carpeted stairs were disgusting. Needs a good cleaning. I made the family wear shoes at all times instead of barefoot due to gross carpeting and the wood flooring just didn't look or feel clean. All-in-all it served its purpose for us and was at my price point.

  *This review was originally posted on Vrbo

  Manager's Response:

  Hi Sarah, we take guest feedback seriously and passed your comments on to the homeowner who would like to share the following:
  - We strive to provide our guests with a great guest experience, so we were disappointed to hear your feedback and want to take a moment to address your concerns.
  - The parking space is a standard size parking spot, and we have never had this complaint before.
  - We were unaware of there being an issue with the ceiling fan or door handle and appreciate you bringing this to our attention. We will follow up with our maintenance team to have this looked into and repairs made as needed.
  - We have since started working with a new cleaning service and they have already conducted a deep cleaning of the property, including steam cleaning the carpets to ensure future guests do not share the same experience.
  We do all we can to make the best possible stay, and we look forward to this property hosting many satisfied guests.