Grand Home w/Indoor Pool & Basketball Court + View

Reviews

• Location is #1

  4/5

  Our family of seven appreciated the convenient location.

  The main living area was perfect for our daughter’s family and three small children with large Master suite and adjoining bedroom.

  The kitchen area serviced our needs as we made both breakfast and dinner.

  We did purchase and leave an air fryer; an asset for preparing meals with little ones. The evenings were spent enjoying the deck off the dining room.

  Of course, the indoor pool was a major hit each day after our excursions. The inside sport court was used as well.

  If I could give a 3.5 star I would.

  The driveway is treacherous. Our car could not navigate the dip to enter the garage (chevy traverse) so it necessitated backing into the driveway. A picture of the driveway showing the pitch should be included.

  We didn’t even attempt to park our Sienna there.

  The downstairs living quarters were a welcome sanctuary from a day spent with a 2,4,7 year old.

  This once grand home should be a consideration if location is a priority.

• Needs TLC

  3/5

  My husband and 3 kids stayed here for a vacation to Branson. The house is huge! Great location. However, the code to the front door didn’t work. We ended up going in and out through the garage. The place had a lot of dead bugs everywhere. When you used the master shower it leaked a lot of water onto the basketball court. The very downstairs shower barely worked. Also, the basketball court appears to have mold growing on the ceiling. Overall, we had a nice stay but I wouldn’t stay here again. The house needs a LOT of TLC.

  *This review was originally posted on Vrbo

  Manager's Response:

  Hi Holly, thank you for taking the time to provide us with your valuable feedback. We appreciate your input, and the homeowner would like to respond with the following message:
  -We want to acknowledge that there was an issue with the instructions provided by the distribution site, which led to an incorrect code. However, despite this inconvenience, our guests still had easy access through the garage, and we promptly provided them with the new entry code within one hour.
  -Please note that as this house is situated in a wooded area, it is not uncommon to encounter bugs. We have a reliable pest control company in place, and the fact that the guest reported finding dead bugs indicates that our efforts have been effective. If there were any live bugs, we would certainly take immediate action. We understand that sweeping away bugs may not be ideal, but it is not a significant issue that would impact your overall stay. It's worth mentioning that even hotels can occasionally encounter similar situations.
  -Regarding the mention of a leak in the master shower onto the basketball court, we want to clarify that this is an inaccurate statement. There is no leak present, and the shower downstairs functions perfectly fine. The house was meticulously cleaned and is in excellent condition, especially for accommodating large families.
  -As for the Racquetball court, it is thoroughly cleaned before each guest's arrival. However, kids coming in with dirt on their shoes can stir up dust that tends to settle in the corners of the room. Please note that this is ordinary dirt and not mold. It is common for racquetball courts to accumulate dust on the walls, which can occasionally give the appearance of mold. Rest assured, there is no mold present.
  We are delighted to hear that you enjoyed the spaciousness of the home and its convenient location. Thank you once again for sharing your feedback with us. We value your perspective and continuously strive to improve our guests' experiences.

• Beautiful home

  4/5

  The home is beautiful, very large, and great for a big family stay.

  Pros: Home is huge, you can definitely all hang out together or in your own area with privacy. The indoor pool was great, kids loved it. The kitchen is a dream and comes well stocked with pretty much anything needed for cooking/baking. The double ovens and large fridge made it easy to cook for a large party.

  Cons: At this price point I expect a smart TV in the home/bedrooms. The living room TV is smart but is dated and very slow. The bedrooms don’t have smart TVs at all. The alarm to the pool door does not work, which was very concerning as we had multiple toddlers/kindergarten age kids staying. The check out instructions I received via email did not match the notice in the home, so we weren’t sure whether to strip the beds or leave as is, or where to put the linens/towels.

• Spring Break stay

  3/5

  So I really wanted to love this stay, and for the most part I did, the beds were comfortable the rooms were big, and the layout was nice. The location was great and the house seemed to have more space than we needed. The couple of issues we had were the cleanliness in the pool area I am not sure what was in the corners of the basketball area but it was black and there was a lot of it. I hope it was dust but it looked like mold. I didn't allow much play in there because of the concern of what that was. Also, it is a ton of stairs so I wouldn't recommend for the really young or physically challenged.The smaller part of the pool which looks like a hot tub was actually covered with a deck so that was a major disappointment. we were really looking forward to that.The pool is big, it wasn't super clean, could use a cleaning for sure, and we didn't love having to pay extra to heat it.Overall the stay was fine, it could be cleaner, and I felt like it was overpriced but kids had fun. Also, the hole in second story to view into basketball room, and the rapunzel window in second bedroom on main level would be a big concern for littles.

  *This review was originally posted on Vrbo

  Manager's Response:

  Hi Elizabeth W, we want our guests to arrive at a vacation home that is 100% ready for their stay, so we take the cleanliness of our properties seriously! We followed up with the homeowner after reading your feedback, and they wanted to share the following:
  - We're glad to hear you enjoyed your overall stay but disappointed to hear your stay didn't fully meet your expectations, and want to take a moment to address your concerns.
  - We use a cleaning service to have the home professionally cleaned before each guest stays and wish you had reached out during your stay. We would have promptly responded and sent the cleaning team back to the home to address your concerns. We have since confirmed that this was not mold but was heavy dust brought in on shoes, we're truly sorry that this happened during your stay.
  - We take the accuracy of our listing seriously and advertise a pool with a thermal tub. We do not have a hot tub as an amenity, and to ensure there is no confusion for our future guests we have scheduled to have a new photoshoot that reflects the thermal tub now has a deck cover. In addition, we do provide a skimmer for the pool as sometimes bugs can make their way into the pool after it has been cleaned due to the location of the property.
  - We strive to be transparent at every stage of the booking process, so all rates and fees are broken down for travelers before they confirm their reservation.
  - We have never had this complaint before, the "hole" you referenced is a viewing window and is very high on the wall, so it presents no risk
  to small children.
  We do all we can to make the best possible stay, and we look forward to this property hosting many satisfied guests.

• Perfect house

  5/5

  This was the perfect house for our large family with plenty to do for all age ranges. Exactly as advertised!

  *This review was originally posted on Vrbo